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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Malcolm22 Hey Thank you for reaching out, Just for clarification, we have Offices in the UK and South Africa. You could speak to anyone from... see more
- 39 Minutes Ago
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@Malcolm22 there are people overseas particularly I think on WhatsApp and similar digital platforms. Not aware of Eon Next hiding anything, who I... see more
- 2 Hours Ago
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@Kal Hey I have responded to your DM however just thought I would also direct you here to this thread... see more
- 2 Hours Ago
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My 5-terminal smart meter was fitted yesterday and seems to be working fine. I can't be sure the night circuit was energised for the whole 7 hours as... see more
- 2 Hours Ago
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@piggles73 Oh that's great! I worked with Russel for many years, he was the king of finding lost application forms. Let me know if you need... see more
- 3 Hours Ago
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@Tommysgirl Thank you for sharing, that looks lovely. I'll have to give it a go and report back how it is 🍰 see more
- 4 Hours Ago
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@meldrewreborn Thank you for your reply. I was not asking for her full postal address, . I thought that Eon only had Uk based customer service but... see more
- 5 Hours Ago
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Hi Lee Thank you...have spoken to Russell in the FIT Team and got clarification. Appreciate your time see more
- 7 Hours Ago
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@piggles73 Replacing the System and adding an extension are a little different, this is why you could be receiving conflicting information. Now in... see more
- 7 Hours Ago
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@andrewtjb Welcome to the Community! 😊 As you've advised you had previous issues with your smart meters sending readings, was this issue resolved?... see more
- 7 Hours Ago
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I have been a customer now for several years and always recieved my information paperlessly, however, I have recently started recieving information... see more
- 7 Hours Ago
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@Malcolm22 if energy assistants work from home then their location is indeed irrelevant. Expertise will inevitably vary despite all being... see more
- 7 Hours Ago
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@Pete JH I’m certain that your situation is far from unique. The actual commencement time of off-peak power is a critical piece of information... see more
- 7 Hours Ago
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Hi all, I've been reading some threads on here and have been impressed with level of feedback given so hope I can get the same 😁 I have a... see more
- 8 Hours Ago
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This is a possible overcharging warning for people with a smart meter and Economy 7. Sometime ago I found my that the actual switching of the... see more
- 8 Hours Ago
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Hi. Does anyone know where the customer service teams are based. I just had a conversation with a lady who was not very helpful and when I asked her... see more
- 9 Hours Ago
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@retrotecchie Thanks for the very clear reply. Its only by going through this process and needing to try to advise 3 close neighbours who... see more
- 10 Hours Ago
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Further update re appointment on 03/09/24 - so technician was due on this date between 12 - 4pm and he came at 1:30ish. His name was Jamie and he was... see more
- 11 Hours Ago
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@Connor_EONNext I learnt to bake from my mum and my Nanna, so use all the traditional old-fashioned ingredients and methods. I like baking pies... see more
- 11 Hours Ago
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Thursday 5th September Good Morning Community 👋 We have some more new members to welcome today 😁 - A huge hello to @CandraPric @RichardPalmer... see more
- 12 Hours Ago
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Hello Community 👋 Over the past few months - we have been doing quite a bit of baking. We've made a few Apple pies, shortbread and my personal... see more
- 13 Hours Ago
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@Barriebarn17 who is dealing with your father’s estate? If his debts exceed his assets at the time of death then Eon Next can’t recover their... see more
- 22 Hours Ago
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@DebF_EONNext I think the acronym is KISS - keep it simple st*p*d. Clear answers are better than waffle - in my view. see more
- 23 Hours Ago
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they’ll estimate your readings! see more
- 1 Day Ago
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@Snoop in theory yes. If the meter is fully operative but no readings of any description are getting through, that is highly indicative of a... see more
- 1 Day Ago
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@DebF_EONNext ok thank you 😁 see more
- 1 Day Ago
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@Sean12 @meldrewreborn - I also have a case where my father who died over a year ago is being chased for £492. He did not leave any money in his... see more
- 1 Day Ago
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@retrotecchie ok thanks - well maybe if I stop providing manual readings and they can’t bill me! 😃 thanks for the tips anyway. see more
- 1 Day Ago
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Hey @garyfrog, It's lovely to see you back on the community 😊 At the moment we are still prepping for winter and we don't yet know what plans are... see more
- 1 Day Ago
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