Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • New Prices
    'Your prepayment card or key will update with the new prices automatically when you top up on or after 1 July (it can sometimes take up to 3 top ups... see more
  • uesstimate vs estimate
    @Tylisha The estimated annual consumption is a set of rolling figures attached to each property with a separate domestic supply These... see more
  • uesstimate vs estimate
    + 1 from someone who also pays via this method. You need to contact Eon Next by phone to get them to have it set up if that is what you decide to do. see more
  • uesstimate vs estimate
    @Tylisha Which is why a lot of us prefer variable...you pay for what you use, no more no less. If you want to have your cake and eat it, open... see more
  • uesstimate vs estimate
    @Tylisha the estimated figures are based on data from an industry wide database and is not in the hands of Eon Next or any other supplier. I’ve... see more
  • uesstimate vs estimate
    So furious right now. For two whole years I have been fighting with EON for an accurate ESTIMATE! They are estimating that I am going to use... see more
  • Phillips & Cohen Associates Debt collectors
    @Sean12 ​​​​​​​Update I've just popped you a DM to get some contact details from you - our bereavement team would like to speak to you directly on... see more
  • Phillips & Cohen Associates Debt collectors
    Hiya Sean, @WizzyWigg is absolutely right here - it's not on and I'm so sorry you've had any further communication from us asking for a repayment.... see more
  • Phillips & Cohen Associates Debt collectors
    Afternoon @Sean12 you are absolutely right it's totally ridiculous. Did @Milly_EONNEXT DM you if so I would get in touch with her. If not could... see more
  • A great big E.ON Next community welcome!
    Good Afternoon Members! 😊 I hope you've had a fab day so far.. lots of glorious sunshine 🌞 still around. I am just dropping by to welcome our... see more
  • Phillips & Cohen Associates Debt collectors
    This is getting really ridiculous now. After spending hours on Tuesday night getting this ordeal sorted and being told that the account is closed and... see more
  • Three Phase & Solar
    @Mortimer The argument is that if the meter shows a reading then it has recorded energy use. My big concern it that it might not be taking into... see more
  • Three Phase & Solar
    Thank you, you have been extremely helpful, albeit I don't understand much of the terminology. I will have to take this up with Eon in the hope... see more
  • Three Phase & Solar
    Hi, I am just writing to him now. He has been very helpful. see more
  • Three Phase & Solar
    @Mortimer welcome to the community! I can see you've met one of our lovely volunteer comrades @retrotecchie you are in very sound hands with this... see more
  • Three Phase & Solar
    @Mortimer welcome to the community! I can see you've met one of our lovely volunteer comrades @retrotecchie you are in very sound hands with this... see more
  • Three Phase & Solar
    @Mortimer Absolutely, the meter is likely not net reading because it simply cannot! That said, it may be an older Atlas with a newer version of... see more
  • Three Phase & Solar
    All of this is really useful information and I am very grateful. Does this explain the huge difference between what the EDMI meter and the solar... see more
  • Phillips & Cohen Associates Debt collectors
    @meldrewreborn you’re absolutely right, I was really stressed out and disturbed by this. see more
  • Three Phase & Solar
    That'll do. It was the EDMI Atlas Mk10 - the D suffix just means it has remote disconnect but it's not a smart meter in any way, shape or form. It... see more
  • Three Phase & Solar
    I hope this is better. see more
  • Three Phase & Solar
    @Mortimer That looks like an EDMI Atlas Mk10 polyphase meter which doesn't have any smart capability so how it sent readings to the previous... see more
  • Three Phase & Solar
    If this image shows, is it of any help? see more
  • 3 phase meter
    Hi @Mortimer Looks like you've 2 identical threads and @retrotecchie has replied the the following one ... see more
  • Phillips & Cohen Associates Debt collectors
    @Sean12 It’s great that it’s been resolved, but it shouldn’t have got to the stage it did. It is totally unacceptable for the first contact to be... see more
  • Three Phase & Solar
    It makes no sense at all to me, If you export to the grid you will get paid for your export via the SEG scheme. That is completely separate from any... see more
  • 3 phase meter
    Hi, As an absolute idiot when it comes to electrics, I need some help. I have just had a 12 month bill for £12,500 from EON on a 3-phase supply.... see more