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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@yuma if as you say, it can’t be done online, then you’ll have to contact customer services. I’d advise taking pictures of the meter readings... see more
- 26 Minutes Ago
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@geoffers Because otherwise the eco justifications are just empty words. If we were in true competitive mode I’d agree with you, but we’re not,... see more
- 31 Minutes Ago
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@Indyk_EONNext Whilst I am happy to receive all 'paperwork' online there are of course many households who do not have internet access (seemingly... see more
- 1 Hour Ago
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To whom it may concern, I will be moving out in the end of next month to Japan and thus would like to close my account, but apparently it... see more
- 2 Hours Ago
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Why should they be? EOn is a profit-making company, so I have no problem with them saving money internally themselves. It also saves waste/saves the... see more
- 4 Hours Ago
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Good Afternoon Community A busy day for new members yesterday so please join me in welcoming them. @SVW1979 @Shannon1994 @Edwinrosa @MunyaM... see more
- 4 Hours Ago
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@Reflection Essentially you would potentially move from Deemed Export to Actual Export. The wording on the Ofgem Guidance is this, 5.45. If an... see more
- 4 Hours Ago
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There are things that could be done to change how our electricity supply system works, especially in regards to wholesale pricing and settlement at... see more
- 5 Hours Ago
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@Tommysgirl I think the government are realising that it’s much harder to manage things than it was to criticise from the opposition benches. The... see more
- 5 Hours Ago
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@Indyk_EONNext will the financial benefits be shared with customers, especially in relation to setting prices under the OFGEM maxima? see more
- 5 Hours Ago
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I have made a thread about the Direct Debits, payments and clearing times after a chat with Finance, hopefully it clarifies a few things ... see more
- 6 Hours Ago
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Hey Community I hope everyone is well? 😀 I have had a few questions about the direct debit clearing process. The link to one of the threads... see more
- 6 Hours Ago
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@Mailman Thank you for the update. Cornwall Insight are usually pretty accurate with their forecasts. @meldrewreborn Well said!, I hope... see more
- 8 Hours Ago
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@Mailman So we can see it pending and sometimes the pending will stay for a few days after the payment is taken. I'm sure finance still run the bacs... see more
- 8 Hours Ago
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@Mailman thank you for this. Although it’s early days in the life of this government, I’m sure there will efforts to moderate any increases after... see more
- 8 Hours Ago
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Released today the Cornwall Insight final cap forecast Numbers are a little worse than forecast earlier on in the year. see more
- 9 Hours Ago
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TLDR.... but if you've got a smart meter you can download your ½ hourly consumption from the meter via Bright/glowmarkt.com and load this into a... see more
- 20 Hours Ago
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@Reflection @Lee_EONNext Cheers for that Lee. So to be clear, if I switch to a smart meter, but choose to stay on my Feed-in Tariff, will my... see more
- 20 Hours Ago
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@JimL Just assume smart meters never existed, you or a meter reader, supplied readings using whole numbers only. Irrespective of how long you... see more
- 23 Hours Ago
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I don't do this and no need for you to do this either. However I have recorded the exact meter reads (to 3 dp) just before midnight leading up to... see more
- 1 Day Ago
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@Andy65 @Mailman @WizzyWigg Point conceded - the discrepancy only occurs when 1 or both readings are "Smart" (Smart my a**) so the 3 decimal places... see more
- 1 Day Ago
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As all Direct Debits are handled using the BACS 3-day cycle it would be strange if Eon Next credits customers' accounts with payments on the same day... see more
- 1 Day Ago
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@Andy65 your consumption of gas is extremely low for somebody using it for central heating, but the gas is still a better option for you than... see more
- 1 Day Ago
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I'm not saying that the suppliers don't need to invest in infrastructure etc @meldrewreborn but the SC has become a tool to tax everyone for fund... see more
- 1 Day Ago
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@Mailman I don't think its necessarily Eon Next receiving the funds, it's when it's added to the system to view on screen. It's why with failed... see more
- 1 Day Ago
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@Andy65 i don’t know what charges the supplies have to pay to the network operators but I suspect it will be based on the member of customers it... see more
- 1 Day Ago
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