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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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So furious right now. For two whole years I have been fighting with EON for an accurate ESTIMATE! They are estimating that I am going to use... see more
- 31 Minutes Ago
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@Sean12 Update I've just popped you a DM to get some contact details from you - our bereavement team would like to speak to you directly on... see more
- 1 Hour Ago
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Hiya Sean, @WizzyWigg is absolutely right here - it's not on and I'm so sorry you've had any further communication from us asking for a repayment.... see more
- 2 Hours Ago
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Afternoon @Sean12 you are absolutely right it's totally ridiculous. Did @Milly_EONNEXT DM you if so I would get in touch with her. If not could... see more
- 2 Hours Ago
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Good Afternoon Members! 😊 I hope you've had a fab day so far.. lots of glorious sunshine 🌞 still around. I am just dropping by to welcome our... see more
- 3 Hours Ago
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This is getting really ridiculous now. After spending hours on Tuesday night getting this ordeal sorted and being told that the account is closed and... see more
- 3 Hours Ago
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@Mortimer The argument is that if the meter shows a reading then it has recorded energy use. My big concern it that it might not be taking into... see more
- 4 Hours Ago
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Thank you, you have been extremely helpful, albeit I don't understand much of the terminology. I will have to take this up with Eon in the hope... see more
- 5 Hours Ago
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Hi, I am just writing to him now. He has been very helpful. see more
- 5 Hours Ago
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@Mortimer welcome to the community! I can see you've met one of our lovely volunteer comrades @retrotecchie you are in very sound hands with this... see more
- 5 Hours Ago
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@Mortimer welcome to the community! I can see you've met one of our lovely volunteer comrades @retrotecchie you are in very sound hands with this... see more
- 5 Hours Ago
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@Mortimer Absolutely, the meter is likely not net reading because it simply cannot! That said, it may be an older Atlas with a newer version of... see more
- 7 Hours Ago
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All of this is really useful information and I am very grateful. Does this explain the huge difference between what the EDMI meter and the solar... see more
- 9 Hours Ago
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@meldrewreborn you’re absolutely right, I was really stressed out and disturbed by this. see more
- 10 Hours Ago
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That'll do. It was the EDMI Atlas Mk10 - the D suffix just means it has remote disconnect but it's not a smart meter in any way, shape or form. It... see more
- 18 Hours Ago
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@Mortimer That looks like an EDMI Atlas Mk10 polyphase meter which doesn't have any smart capability so how it sent readings to the previous... see more
- 21 Hours Ago
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If this image shows, is it of any help? see more
- 23 Hours Ago
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Hi @Mortimer Looks like you've 2 identical threads and @retrotecchie has replied the the following one ... see more
- 23 Hours Ago
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@Sean12 It’s great that it’s been resolved, but it shouldn’t have got to the stage it did. It is totally unacceptable for the first contact to be... see more
- 1 Day Ago
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It makes no sense at all to me, If you export to the grid you will get paid for your export via the SEG scheme. That is completely separate from any... see more
- 1 Day Ago
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Hi, As an absolute idiot when it comes to electrics, I need some help. I have just had a 12 month bill for £12,500 from EON on a 3-phase supply.... see more
- 1 Day Ago
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@PipB 👍 - I'm by no means an expert, but this just seems the most logical answer to me. Hope you get a successful result see more
- 1 Day Ago
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I have old fashioned meters and always submit readings on the 1st and am billed to the last day of the month on those readings. Submitting on 30th... see more
- 1 Day Ago
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Thank you for the speedy reply. We are a business. We have two meters and tbh as I was paying the one by DD, I had not noticed that EON had not... see more
- 1 Day Ago
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@Mortimer Are you a domestic or a business customer? Why are you only getting 12 monthly bills? Are your meters smart or do you submit regular... see more
- 1 Day Ago
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