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Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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At the end of August this year I reluctantly had a smart meter installed after resisting for many years. A few days later I was then sent my... see more
- 27 Minutes Ago
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@geoffers I’m aware of the underlying rationale for smart metering, the idea that by getting consumers to shift their consumption out of peak... see more
- 2 Hours Ago
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If you go to your online account and into Manage Payments. Under Change Payments this is the explanation from Eon Next on how Direct Debits are... see more
- 2 Hours Ago
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I’ve been looking at The OFGEM rules in relation to the setting of Direct Debits, and it seems that fair and reasonable isn’t the test, instead they... see more
- 3 Hours Ago
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Yep - that's certainly how it's been sold to the consumer, and many folk just seem to look at how as individuals they can manage without needing a... see more
- 3 Hours Ago
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@Mailman unfortunately it’s a regular negotiation, but if the 10% online reduction option works that make life simpler. the adjustment... see more
- 4 Hours Ago
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The issue that probably exists is that folks like @meldrewreborn ring up CS and complain that the DD amount is too high. Some/perhaps many may have... see more
- 4 Hours Ago
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@geoffers you are not wrong but does the way things are done only get changed when the MSM identify the problem? The smart meter programme is... see more
- 4 Hours Ago
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@Lee_EONNext yes it’s an estimate, but it comes from a third party and as my supplier you have better data that could be used to give a much... see more
- 5 Hours Ago
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@KarenRay Hey, 4 weeks ago 😲 Have you got the meter changed yet? I see @WizzyWigg has basically resolved this however I just wanted to check in.... see more
- 5 Hours Ago
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Although these sort of comments are probably quite relevant now, what people don't seem to understand or take into account is that when the system... see more
- 6 Hours Ago
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@meldrewreborn I understand, I really do however again the EAC is purely an estimate. In terms of your monthly DD we look at actual usage not so... see more
- 6 Hours Ago
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Still might be worth letting us know what IHD you have. There's lots of different types around. Pop a photo up if you can. The more info the... see more
- 7 Hours Ago
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@Netsavings It may have an internal rechargeable battery too. If the device still works if you disconnect from the mains you have an internal... see more
- 8 Hours Ago
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Thanks. Unfortunately no batteries. Plugs into mains. see more
- 8 Hours Ago
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@Netsavings Which IHD do you have? You say you've unplugged it and shut it down but does it also have batteries? If by any chance it does have... see more
- 9 Hours Ago
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Monday 11th November 2024 Good Afternoon Community members! It's a new week which means new members! 😊 Welcome to our Eon Next Community... see more
- 10 Hours Ago
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@Daveyt69 As with mine. I also checked the lights on the actual meter and bot are flashing green at the intermediate pace of flashes. No idea... see more
- 10 Hours Ago
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@Ceinwen you can contact them with up to date readings , demand (yes) return of your credit and set a new DD for the next 12 months. It... see more
- 10 Hours Ago
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