-
Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
-
@WizzyWigg been through every published avenue and no joy, it's like talking to a brick wall see more
- 23 Minutes Ago
-
2replies
-
0thumbs up
-
55views
-
Afternoon @needy As this is primarily a customer to customer forum, the only phone numbers that anyone is privy to are found here: ... see more
- 1 Hour Ago
-
2replies
-
0thumbs up
-
55views
-
Afternoon everyone I see it's back 😳. The problem it found was not a problem, at least to me it wasn't. 😁 see more
- 1 Hour Ago
-
19replies
-
0thumbs up
-
10788views
-
Afternoon @ChrissieMags23 Try another email. It's worth looking at your Eon Next app and Bright. I actually downloaded the CSV file from the DCC as... see more
- 2 Hours Ago
-
8replies
-
0thumbs up
-
187views
-
@WizzyWigg I did email customer services about this issue last year when it was the reverse situation to what I have now, but never got an answer... see more
- 2 Hours Ago
-
8replies
-
0thumbs up
-
187views
-
Afternoon @ChrissieMags23 Sounds familiar. It's only really since January that I've had both my meters (the same as yours Ex Npower installed 2017)... see more
- 3 Hours Ago
-
8replies
-
0thumbs up
-
187views
-
@geoffers given the above fairly recent smart meter activity and one days electricity data on the app that I have outlined to @WizzyWigg I don’t... see more
- 3 Hours Ago
-
8replies
-
0thumbs up
-
187views
-
@WizzyWigg yes I have still got the same meters as I had last year when I had the reverse problem to what I have now. Problem switched on... see more
- 3 Hours Ago
-
8replies
-
0thumbs up
-
187views
-
@ChrissieMags23 You had the reverse problem last year. Electric no gas.... see more
- 3 Hours Ago
-
8replies
-
0thumbs up
-
187views
-
@Usedtoskate Just had an update literally as I was typing, it's being worked on by out IT department, at the moment we're unsure where the error... see more
- 4 Hours Ago
-
6replies
-
0thumbs up
-
1701views
-
@Usedtoskate Hey, first off welcome. I have actually had this a few times on my personal account, whenever I click log in - it seems to not do... see more
- 4 Hours Ago
-
6replies
-
0thumbs up
-
1701views
-
@ChrissieMags23 - If you're meter is visible when using the Citizen's Advice meter checker, I wonder if it could be something simple like a typo with... see more
- 4 Hours Ago
-
8replies
-
0thumbs up
-
187views
-
Hello As always trying to talk to Eonnext to impossible. Can someone help me with a contact number that I can sort this out with as I need this... see more
- 5 Hours Ago
-
2replies
-
0thumbs up
-
55views
-
Update:There's still time to head down to the Arndale Centre to meet some of our smart 🦉 energy specialists! We have been talking to lots of... see more
- 5 Hours Ago
-
1replies
-
0thumbs up
-
1881views
-
Good Morning Community! How are we all? Please join me in welcoming @Usedtoskate to the Community. I can see some activity from you already,... see more
- 5 Hours Ago
-
87replies
-
0thumbs up
-
44920views
-
Morning @ChrissieMags23 It might be worth downloading the Hildebrand Bright app just to see what usage info the DCC has. Strangely enough I had the... see more
- 5 Hours Ago
-
8replies
-
0thumbs up
-
187views
-
My Eon Next App is not showing any data for my electricity usage and smart meter readings are not being taken for electricity either - I have to... see more
- 5 Hours Ago
-
8replies
-
0thumbs up
-
187views
-
@rowedav Hey, It's great to hear from you 😀 The rates are linked to the Retail Price index, when that goes up the FIT Rates go up. We tend to find... see more
- 7 Hours Ago
-
4replies
-
1thumbs up
-
7626views
-
Evening @Lee_EONNext Thank you for the update. 🕵 It looks it might have been something to do with the accuracy of usage figures 😉 see more
- 19 Hours Ago
-
19replies
-
0thumbs up
-
6006views
-
I used my annual usage Kw figures from an older bill - not my most recent one and it allowed me to complete my sign up. see more
- 19 Hours Ago
-
19replies
-
1thumbs up
-
6006views
-
@WizzyWigg We've searched high and low, so far it's 2 accounts. It might just need human interaction on occasion, we are keeping an eye on this. If... see more
- 19 Hours Ago
-
19replies
-
1thumbs up
-
6006views
-
@Choccydrop Hey, been a while? I hope all is well? It was caused during the migration. It should have been sorted within a few weeks. Please let... see more
- 20 Hours Ago
-
4replies
-
0thumbs up
-
8508views
-
@keefer Hey, been a while? We hope all is well? Just noticed you had not had the answer to your question. It was something during the migration... see more
- 20 Hours Ago
-
3replies
-
0thumbs up
-
5862views
-
@Plan68 Hey, just checking in, been a while since we spoke? To let you know, you can request payment upto 4 times a year now, so you no longer... see more
- 21 Hours Ago
-
5replies
-
0thumbs up
-
8580views
No More Results
No Recent Activity
![](images/misc/progress3.gif)