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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Hey @Cmm07 👋, it's great to see you again! Some great advice from @WizzyWigg 😁. Have you managed to get sorted with your Warm Home Discount? It would... see more
- 3 Minutes Ago
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I'm not sure putting in a complaint will have much effect as your meters are producing smart readings and if need be you can take manual ones. Also... see more
- 28 Minutes Ago
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@kenthepanda I don’t believe it!!!! what to do, complain loud and clear, I expect you’ll win in the end. see more
- 51 Minutes Ago
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@DebF_EONNext both meters were installed a couple hours ago, I just need my second email to be registered to my second E.on Next account as the one... see more
- 55 Minutes Ago
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@dazzlr in those circumstances I think you’ll continue to struggle to get anything done. I doubt IHD suppliers have any desire to produce devices... see more
- 58 Minutes Ago
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@StevieJaHorgz120890 what usually happens is your meter is installed and set up and then your account will change over to SPAYG on our side. Both... see more
- 1 Hour Ago
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hello all, i'm looking for some advice on how to proceed. 23 months ago eon replaced my meter with a smart meter. although i didn't notice it... see more
- 1 Hour Ago
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Hey guys, can someone help me register my second email to my second E.on Next Account? Already got the account for my Gas registered, just need help... see more
- 1 Hour Ago
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@WizzyWigg Done, my bad see more
- 2 Hours Ago
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Please remove your account number for security reasons as this is a public forum. see more
- 2 Hours Ago
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@DebF_EONNext btw, are both my gas and electric smart PAYG meters linked to my account? cos under prepayment tariffs, it shows only my gas and not my... see more
- 2 Hours Ago
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Cheers @meldrewreborn, interesting viewpoint! At one point my 'smart' meter wasn't automatically sending readings, however this has since been... see more
- 2 Hours Ago
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@DebF_EONNext yeh, I have an online account but when I login to it, I can’t see an option to pay online, plus when I sign into the app, I get this: ... see more
- 3 Hours Ago
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Hey @StevieJaHorgz120890 welcome to the community! Do you already have an account with us or are you trying to register as a new tenant / owner of... see more
- 3 Hours Ago
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@WizzyWigg I was able to register, just can’t do a payment on the site or app, I’m currently getting a smart PAYG meter installed, will I be able to... see more
- 3 Hours Ago
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Morning @StevieJaHorgz120890 As far as I can remember the "-" is not needed, but it's many many moons ago since I registered. Just make sure all the... see more
- 3 Hours Ago
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@Morphaniel You have a fair point. Is it so unreasonable to expect a meter aligned to your tariff immediately upon installation? see more
- 4 Hours Ago
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@dazzlr Some would say you have the ideal solution, a smart meter installation working in traditional mode. Hopefully I’ll be able to join you... see more
- 4 Hours Ago
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Thursday 15th August Good Morning Community, I hope everyone's having a great day so far. We have more new members to welcome today - huge... see more
- 5 Hours Ago
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So here were are 2 years since my original post and I still have the SMETS1 Smart Meter with Trilliant Comms Hub The EON replacement IHD partner,... see more
- 5 Hours Ago
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Hey guys, new to the community, I’m having trouble registering online, I know how to but when I go to put in my account number, it gives me 9... see more
- 5 Hours Ago
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Good morning! Apologies for not replying sooner - I was away yesterday... Just to be clear, our original 'clockwork' meter was replaced by a smart... see more
- 5 Hours Ago
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@JimL I have exactly the same error in basic arithmetic on around 20% of my bills. The rest of this thread seems to miss the point. I've raised it... see more
- 6 Hours Ago
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I am yet to have meter changed to an Economy 7 Tariff.......... Thank you for your knowledgable support. see more
- 7 Hours Ago
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Hi @Issa It is exhausting and quite frankly totally unnecessary. Some employees just don't have sufficient knowledge of their processes and... see more
- 8 Hours Ago
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On 23rd June E-on confirmed that Flat12 had a dual Tariff meter. I have phoned regularly to be updated about my rquest to have the meter returned to... see more
- 9 Hours Ago
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