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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@JoeSoap As I said I'd be surprised - but it wouldn't be the first time that has happened. see more
- 34 Minutes Ago
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@retrotecchie and @JoeSoap I think what I've not said properly is that Next Pledge guarantees to every user prices below the price cap with no... see more
- 36 Minutes Ago
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@meldrewreborn I haven’t got a clue either but the claim is that there is a disparity between prices going up and prices going down. We all know... see more
- 42 Minutes Ago
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@JoeSoap It depends on whether the usage from the price change is accurately charged at the new rates, even if that is retrospective. I haven't... see more
- 49 Minutes Ago
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If that really is the case then it's disgraceful. see more
- 2 Hours Ago
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Actually, £25 per fuel, so if you only have gas or electricity, then that's half the saving. The discount only applies to the unit prices and if... see more
- 2 Hours Ago
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@Mortimer You're right about that. Everything up to the meter is the responsibility of the Distribution Network Owner (DNO). The metering itself... see more
- 2 Hours Ago
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I understand what you are saying but, even as a higher than average consumer, Next Pledge is unappealing to me. However the discount works, the... see more
- 3 Hours Ago
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@retrotecchie. Yes we have two MPANs and pay two standing charges. It would be cheaper if it was different I guess. Finding someone with the... see more
- 3 Hours Ago
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I'd be inclined to ask for a meter upgrade to smart metering. Firstly, the meters will be swapped to newer devices that will correctly handle the... see more
- 3 Hours Ago
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@pm002 So hang on a second? Are you saying your 'activation' or switching periods are still using the old hours but the meter is changing rates... see more
- 3 Hours Ago
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Do you think an engineer visit (from EON) will be of any use in sorting this. They have asked for the £12,500, but I have asked for a meter... see more
- 3 Hours Ago
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thanks retrotecchie the increase in bill is from the first 2 hours of my activation period being charged at day rate, for example over winter with... see more
- 3 Hours Ago
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@JoeSoap the Next pledge tracker guarantees to be cheaper than the price cap by discounting unit prices by £50 for an average consumer. But low... see more
- 4 Hours Ago
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I'm not sure what constitutes a large consumer but I'm certainly above average. My trusty Bright App, only available to me due to having wonderfully... see more
- 5 Hours Ago
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You can't have a non-smart meter and even if there were any available, it's not going to be configured under your old time pattern. As I say, split... see more
- 5 Hours Ago
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I'd be interested to know how the Manual EAC review is carried out? Is it just the latest annualised advance? I'd never heard of the industry held... see more
- 5 Hours Ago
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@Tylisha i hope you are right about the pain ending but I doubt it will be. Prices rather than annual cost projections are what I compare,... see more
- 6 Hours Ago
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@pm002 if your smart meter is functioning correctly you can use the Bright app to get the half hourly readings mentioned by @retrotecchie. ... see more
- 6 Hours Ago
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thanks for that, very much explains the issue at hand. will having a non smart meter put back in place solve the issue , or will it now... see more
- 8 Hours Ago
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@pm002 You are, or were, one of the fairly rare E7 customers in a particular supply area where the 7 hours of Economy 7 time is split. Smart... see more
- 14 Hours Ago
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Hi, i had a new smart meter installed back in may 2023 and at that time the switching mode changed, it used to be active from 2230-0030 and... see more
- 18 Hours Ago
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@meldrewreborn Plus one of the qualifying benefits, Housing Benefit, really only applies to renters. Gas safety checks in rented accommodation... see more
- 19 Hours Ago
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@DebF_EONNext presumably renters are excluded because a gas safety check is the responsibility of the landlord. see more
- 19 Hours Ago
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@Nanjk Assuming you have two rate (Economy 7) then you need to look at your supply number (S Number) on your electricity account which is usually... see more
- 20 Hours Ago
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Hey Community 👋 Did you know that E.ON Next can arrange FREE gas safety checks for our most vulnerable customers? If you're on the Priority... see more
- 20 Hours Ago
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@Nakatomi the important thing is to make a decision that suits your finances and then recognise that when the contract is over that there might... see more
- 20 Hours Ago
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Anyone know time when night rate kicks in on smart PAYG as cant fine info anywhere!!!! see more
- 20 Hours Ago
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There’s a lot cheaper than what I’m paying now, I’ve actually managed to switch tonight from EON to EDF, I was paying £180 per month and over paying,... see more
- 21 Hours Ago
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