Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Exit Fees
    @Nanny It's a pleasure, honestly. There are lots of members on here who will step in before us moderators anyway, sometimes it's good to speak to... see more
  • Energy smart meter issues creating north-south divide
    Although these sort of comments are probably quite relevant now, what people don't seem to understand or take into account is that when the system... see more
  • I'm out of here!
    @meldrewreborn I understand, I really do however again the EAC is purely an estimate. In terms of your monthly DD we look at actual usage not so... see more
  • IHD not working
    Still might be worth letting us know what IHD you have. There's lots of different types around. ​​​​​​​Pop a photo up if you can. The more info the... see more
  • IHD not working
    @Netsavings It may have an internal rechargeable battery too. If the device still works if you disconnect from the mains you have an internal... see more
  • IHD not working
    Thanks. Unfortunately no batteries. Plugs into mains. see more
  • IHD not working
    @Netsavings Which IHD do you have? You say you've unplugged it and shut it down but does it also have batteries? If by any chance it does have... see more
  • A great big E.ON Next community welcome!
    Monday 11th November 2024 Good Afternoon Community members! It's a new week which means new members! 😊 Welcome to our Eon Next Community... see more
  • Smart View2 Frozen
    @Daveyt69 As with mine. I also checked the lights on the actual meter and bot are flashing green at the intermediate pace of flashes. No idea... see more
  • Control over direct Debit
    @Ceinwen ​​​​​​​you can contact them with up to date readings , demand (yes) return of your credit and set a new DD for the next 12 months. It... see more
  • Energy smart meter issues creating north-south divide
    Clearly the BBC don’t understand that the chap who’s had 6 smart meters has incurred costs for the rest of us of well over £1,000 for meters removed... see more
  • Energy smart meter issues creating north-south divide
    Hey @WizzyWigg Thank you for sharing 😊 see more
  • IHD not working
    @Netsavings Best to check first that your Comms Hub lights (on top of the actual meter) are flashing as expected, indicating if it's communicating... see more
  • Control over direct Debit
    @Ceinwen Probably the best thing to do is change to a Variable Direct Debit as long as you don't mind it being higher during the winter months. It... see more
  • Control over direct Debit
    Hi All, I'm not sure how legal this is but I am in credit on my account and when I try and lower my direct debits each month they set a benchmark... see more
  • IHD not working
    My IHD has stayed at the same figure for many days now and no matter which button I press it does not allow me to do anything. I have unplugged and... see more
  • Energy smart meter issues creating north-south divide
    An interesting little article on the BBC News website this morning. ​​​​​​​https://www.bbc.co.uk/news/articles/cq52382zd1no see more
  • Smart meters installed- no in home display any more
    @Tammer ​​​​​​​Moving to another supplier won't make an IHD appear. Best to exhaust what Eon Next will do to rectify this lack of an IHD before... see more
  • I'm out of here!
    @AncientOne Your EAC would relate to that property, not to you previous supplier. Of course that mean exactly the same but it might not. Not... see more
  • I'm out of here!
    Looking at my latest figures estimated annual usage (EAU) continues to be above my annualised advances (AA) nearly 2 years into flawlessly lifted... see more
  • I'm out of here!
    I've just emailed Customer Services with a request to change my Direct Debit to variable. There doesn't seem to be any way to do this on the app. ... see more
  • Smart meters installed- no in home display any more
    The installer was probably an independent contractor but was organised through the eonnext website. i am a bit fed up with this as I was kind of... see more
  • I'm out of here!
    Here's a graph of my rolling 12 month electricity consumption back to 2022. My latest EAC is 1748!!! see more