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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@molerat we see a very limited number of consumers unhappy with attempts to jack up their Direct Debits. Some of us fight back , but I can well... see more
- 3 Hours Ago
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Evening @geoffers I think that after a week or so the app must get bored and when it does the graph display works fine. Except for the daily view. As... see more
- 5 Hours Ago
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My daughter had a payment review last month and the DD was put up to some silly amount but she had sufficient credit to put it back down again to the... see more
- 5 Hours Ago
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Working fine in both browsers for me. Is your account in credit ? If not, or insufficient credit, you will not be able to reduce the DD amount and... see more
- 5 Hours Ago
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@WizzyWigg Another thought following on from the discussion in the other thread - I wonder if when you download/use the app for the first time it... see more
- 6 Hours Ago
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The IHD just displays the value which EOn have uploaded to your meter. On the off chance your meter can store both tariff values you may be able... see more
- 7 Hours Ago
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Hi everyone I’ve just changed my tariff for a new EV one but my SmartView3 seems to have reverted to standard rate and is not recognising the new... see more
- 7 Hours Ago
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And disappears and reappears after updates 😂. Hence a combination of Bright, Next app, and pen and paper, is the way forward. Spreadsheet really 👴😂. see more
- 8 Hours Ago
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If you haven't signed up for the Next Drive tariff I would suggest doing it by eMail - they checked my eligibility and I got setup within a couple of... see more
- 8 Hours Ago
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😂 - as you can see it's a bit temperamental : my phone is Android V:14 with the display shown above, but I've also got a prehistoric Nexus7 tablet... see more
- 9 Hours Ago
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@Farmer looking at the documentation it shows some graphics at the top left with P⬅️ or ➡️ indicating the direction of flow (in/out) being displayed... see more
- 9 Hours Ago
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Just tried on my partners Android device and getting the same issue. Any advice on the best way to contact eon just to verify everything would be... see more
- 9 Hours Ago
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Afternoon @geoffers As you know I'm on Android 11 and I can only see the same as @RobinsonsGang . Monthly and weekly. 😉 see more
- 9 Hours Ago
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@geoffers Thanks, I'm on the same screen but can only get the options week/month 🤦 Interesting to hear there are people also experiencing issues... see more
- 9 Hours Ago
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Thanks both. I have turned solar off for the weekend to see if values drop off. I’ll turn Solar on and the draw from coldstores off Monday when we... see more
- 9 Hours Ago
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Mine allows selection of daily or monthly - if I select daily it shows each hour's worth within that day👍 Be aware that the app can be a bit... see more
- 9 Hours Ago
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@geoffers Thank you for the reply, this is going to be a really stupid question but how do you see the hourly consumption in the E.On app? When I go... see more
- 9 Hours Ago
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Just pop into your account and make sure you've accepted access to your 1/2 hourly readings (the meter records these anyway, but this is just you... see more
- 10 Hours Ago
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Hi all, Just about to venture into the world of EVs and thought I should look at tariffs etc whilst I'm waiting for my charger to be installed. ... see more
- 10 Hours Ago
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@geoffers They do have the option for fitting what is known as a 'SAM2 Modem', but these are not, to my knowledge, fully compatible with the UK... see more
- 11 Hours Ago
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