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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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I realise this is an old thread however I just wanted to post for anyone that comes across this 🙂 We are now able to merge gas and electricity... see more
- 23 Minutes Ago
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What options exist to obtain an download of usage and billing data (with the option of date range selection) for loading in to Excel, such as CSV. ... see more
- 1 Hour Ago
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@richard9900 The increases in October are greater for gas than electricity. So partly the answer depends on your fuel mix. The rates Eon Next... see more
- 1 Hour Ago
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You might have head of some admittedly rare cases where scammers have been able to pose as property owners and sell a property without having been... see more
- 2 Hours Ago
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Hi. I'm on Next Flex, which I think might be a variable tarrif. It has no exit fees, estimated annual cost is £1220 as it stands today. The supposed... see more
- 2 Hours Ago
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Just to mention that in another thread I was posing my email experience of Eon Next's request with menaces to increase my Direct Debit, and because I... see more
- 2 Hours Ago
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@Froggy Admittedly old info but definitely worth a read.... see more
- 3 Hours Ago
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@retrotecchie. I have put £500 on my key before, and the post office here can do £90 a go. I only have a key meter not a smart one so how can Eon... see more
- 4 Hours Ago
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@Ninro88 I suspect that most people get what the installer had on the van that day. It may be possible to pre specify a particular meter with the... see more
- 5 Hours Ago
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@PaulFenech Hello 👋, I am sorry to hear of your experience with contacting our customer service teams! were you able to contact one of our energy... see more
- 16 Hours Ago
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Hi we're planning on upgrading our house supply fuse from 60a to 100a. I'd just like to know what eon smart meters are rated for as I plan to... see more
- 17 Hours Ago
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Good afternoon 🍂 A big welcome to our newest members @Earlsgate @Raymondeasep @Froggy It is great to have you join our E.ON Next Community! 🌟 ... see more
- 1 Day Ago
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@PaulFenech I agree, their call answering times need a lot of improvement. They probably need more call handlers, but will have cut back on... see more
- 1 Day Ago
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Been on hold again now, for 18 minutes and counting... Customer service is utter dross! see more
- 1 Day Ago
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Well, you can't - it doesn't work... see more
- 1 Day Ago
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@PaulFenech You can book an appointment for a smart meter installation through your E.On Next account online see more
- 1 Day Ago
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I've tried contacting several times to arrange to have a Smart Meter installed; each time I call I'm on hold in excess of 40 minutes. What on Earth... see more
- 1 Day Ago
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I hope you have success elsewhere, but fear you may be at the start of a long and ultimately fruitless journey. Good luck. the fact that solving... see more
- 1 Day Ago
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@RonS1 I would love a smart meter and am only 'sceptical' because I know what they should be capable of but sadly aren't. I do have... see more
- 2 Days Ago
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@meldrewreborn I didn't say that "it's a shame that you 'both' don’t have smart meters" I said "It's a shame that the main two people... see more
- 2 Days Ago
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@Froggy How much credit can I put on my top-up key and electricity prepayment meter (not smart)? Your prepayment meter can hold up to £249 of... see more
- 2 Days Ago
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@Froggy no there is no benefit. Exactly the same as people with credit on their accounts who are not on prepayment - essentially you are... see more
- 2 Days Ago
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Good morning! 👋 And a Big welcome to our newest memebers @StevenMuh @Oxobob @JamesMessenger and @Bella23. I'd love to know what brought you all... see more
- 2 Days Ago
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am I correct in this as I pay for my electric before I use it. see more
- 2 Days Ago
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@RonS1 I don’t think it’s a shame that @retrotecchie and I don’t have smart meters. It is a real demonstration that intelligent people can... see more
- 2 Days Ago
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The notion that by encouraging consumers to shift consumption away from peak demand times is totally correct - if successful we might get away with... see more
- 2 Days Ago
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