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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@Tognbee E10 had it's roots, along with Heatsave, Flexheat and other complex tariffs, when we were making so much cheap baseload electricity from... see more
- 22 Minutes Ago
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Hello @AJC052 Sorry to hear you've had issues with your IHD, We can certainly reach out and help you with most issues however if it is your... see more
- 30 Minutes Ago
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Yep that's what it says. 🤗 In the meters. 👍 @meldrewreborn is spot on the best monitoring system is the Spreadsheet. 👴 Second best is your... see more
- 1 Hour Ago
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@retrotecchie, Wow, I'm amazed. With all the heat pumps being pushed out there E10 should be a prime offering. Surely it would help with load... see more
- 1 Hour Ago
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@Tognbee None of the energy companies offer E10 as an available option any more, other than for existing legacy systems already set up for E10. ... see more
- 1 Hour Ago
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@AJC052 The only reliable data from a gas meter is the volume records. Everything else is illustrative and has varying levels of... see more
- 1 Hour Ago
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This is what the SMETS2 spec says the GSME should store see more
- 2 Hours Ago
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@CraigyT I'm amazed at how many homes with storage heaters have Economy 7 meters. I have converted a barn and installed ground source/underfloor ... see more
- 2 Hours Ago
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Emailed them and they advised I have to switch via the site now. Seemed simple enough. Fingers crossed it all goes smoothly 🤣 see more
- 2 Hours Ago
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Precisely 👍. The link above gives a brief outline to what's involved. see more
- 2 Hours Ago
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@WizzyWigg The IHD does not 'store' any historical data. That is a function of the meter. Some IHD's can interrogate the meter, but don't usually... see more
- 3 Hours Ago
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Afternoon @AJC052 With respect to where the historical data is store this link might be of interest.... see more
- 3 Hours Ago
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Afternoon @Pete21 I would imagine you'll need to contact Customer Services. Ways to do can be found here: https://eonnext.com/contact see more
- 3 Hours Ago
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Will someone be out to fix the meter when its flashing call help. see more
- 4 Hours Ago
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@geoffers Thanks! My gas meter shows volume consumed in total and 'credit balance' (which I assume is the cost thus far into billing cycle). I... see more
- 5 Hours Ago
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@AJC052 From your description it sounds like your gas meter is communicating correctly to your IHD (via the comms hub) since it appears to be... see more
- 6 Hours Ago
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@AJC052 Sorry to hear this still hasn't worked. Are you able to confirm if the gas meter itself is displaying information? It may be the gas smart... see more
- 7 Hours Ago
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@Indyk_EONNext Thanks for the reply. I have run through the suggested steps above. Still no gas historic data available. Maybe I should... see more
- 7 Hours Ago
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Heyy @AJC052 It's not great to hear you have been experiencing issues with your IHD unit and over time they do become a little frail. The historic... see more
- 7 Hours Ago
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Hi @shudman I hope all is well? The SEG team request a photo of the export reading so that they can submit this correctly via a form and follow... see more
- 7 Hours Ago
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@geoffers Interesting that an 8 year old article in the Guardian was rather negative about something that was a project commissioned by the... see more
- 7 Hours Ago
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Can I simply ask, why is it, that having a SMETS2 meter (supplied by E.On), can the Export values not be read remotely and daily ? It just seems a... see more
- 8 Hours Ago
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I don't know if any of you can remember the US sitcom 'Home Improvement'. In it there were gadgets introduced most weeks on Tim Taylor's fictional... see more
- 8 Hours Ago
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Always remember 'it's not what you know so much, as who you know'. 😉 see more
- 8 Hours Ago
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