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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Hey @1960bus 😁 I appreciate this was posted a while ago. Just wanted to check in with you to see how you are getting on with your new meter? How... see more
- 3 Hours Ago
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Hey @Danie 🙂 I appreciate this was raised a while ago. How did you get on with this? It would be great if you could let us know 😁 see more
- 5 Hours Ago
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@Poppy_EONNext I understand. But that’s doesn’t mean that it’s fair to customers as a whole. It’s not as though we get a vote on whether these... see more
- 6 Hours Ago
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Thank you very much for your feedback @meldrewreborn 🙂 Prepayment customers and those in emergency situations who don't have sufficient... see more
- 7 Hours Ago
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Good Morning 🙂 I hope everyone is having a lovely day so far! A very warm welcome to our newest members @DiepVu13 @sdworboys @Elisa... see more
- 7 Hours Ago
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@HelenaP_EONNext many Thanks for the help. Fingers crossed the install goes smoothly. 🤞 see more
- 19 Hours Ago
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@JennyTP We should be able to view the statements from when your supply started at E.ON Next, if you were with E.ON before the change, we should have... see more
- 19 Hours Ago
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@TimB Our system will check smart eligibility regularly on the account to enable us to check if a customer is eligible for smart and any potential... see more
- 19 Hours Ago
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Do you now see "EOn" listed as the supplier on the meter/IHD? If so they must now have "ownership" of the meter so will be able to read your data. ... see more
- 20 Hours Ago
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@geoffers The two rate meter setting message came from Eon support, they mailed yesterday to say it’ll be sorted in a couple of days. They’ve... see more
- 20 Hours Ago
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Just to confirm the history from looking back at the earlier messages on the thread... your meter was performing correctly in smart mode, as you... see more
- 20 Hours Ago
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@meldrewreborn Certainly worth keeping up to date with any potential changes around the support for next winter! 😊 see more
- 20 Hours Ago
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@KAA Welcome to the community! 😊 Some of our tariffs may require a customer to agree to a smart installation where eligible, but we would need to... see more
- 20 Hours Ago
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Latest update is there is no update other than a visit from an Eon engineer who rebooted the comms hub which made no difference. Received an... see more
- 20 Hours Ago
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@Clairelou Welcome to the community 🙂 I'm sorry to hear of the issues you are having! have you been in contact with our customer service teams?... see more
- 21 Hours Ago
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