Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Exit Fees
    Thank you so much x see more
  • Can't lower direct debit
    Working fine in both browsers for me. Is your account in credit ? If not, or insufficient credit, you will not be able to reduce the DD amount and... see more
  • Exit Fees
    @Nanny I'm going to see if one of the Nexties can throw some light on this if they're around. @Connor_EONNext there is some confusion on this. One... see more
  • Exit Fees
    @Nanny I think a phone call to Customer Services required. see more
  • App showing new then old usage graphs
    @WizzyWigg Another thought following on from the discussion in the other thread - I wonder if when you download/use the app for the first time it... see more
  • Exit Fees
    @WizzyWigg box riced prices tor 18 monins. • Discount if you pay by Direct Debit. € £50 exit fee per fuel if you change supplier. You'll need... see more
  • Exit Fees
    Afternoon @Nanny If it says exit fees are only if you change provider then you'll not incur fees switching Eon Next tariffs. I've switched between... see more
  • New tariff
    The IHD just displays the value which EOn have uploaded to your meter. On the off chance your meter can store both tariff values you may be able... see more
  • Exit Fees
    Hi, I’m currently on variable rate and just been offered the 18mv4 which works out cheaper. I can see that there is exit fees if I switch provider... see more
  • New tariff
    Hi everyone I’ve just changed my tariff for a new EV one but my SmartView3 seems to have reverted to standard rate and is not recognising the new... see more
  • Next Drive tariff query
    And disappears and reappears after updates 😂. Hence a combination of Bright, Next app, and pen and paper, is the way forward. Spreadsheet really 👴😂. see more
  • Next Drive tariff query
    If you haven't signed up for the Next Drive tariff I would suggest doing it by eMail - they checked my eligibility and I got setup within a couple of... see more
  • Next Drive tariff query
    😂 - as you can see it's a bit temperamental : my phone is Android V:14 with the display shown above, but I've also got a prehistoric Nexus7 tablet... see more
  • Import vs export
    @Farmer looking at the documentation it shows some graphics at the top left with P⬅️ or ➡️ indicating the direction of flow (in/out) being displayed... see more
  • Next Drive tariff query
    Just tried on my partners Android device and getting the same issue. Any advice on the best way to contact eon just to verify everything would be... see more
  • Next Drive tariff query
    Afternoon @geoffers As you know I'm on Android 11 and I can only see the same as @RobinsonsGang . Monthly and weekly. 😉 see more
  • Next Drive tariff query
    @geoffers Thanks, I'm on the same screen but can only get the options week/month 🤦 Interesting to hear there are people also experiencing issues... see more
  • Import vs export
    Thanks both. I have turned solar off for the weekend to see if values drop off. I’ll turn Solar on and the draw from coldstores off Monday when we... see more
  • Next Drive tariff query
    Mine allows selection of daily or monthly - if I select daily it shows each hour's worth within that day👍 Be aware that the app can be a bit... see more
  • Next Drive tariff query
    @geoffers Thank you for the reply, this is going to be a really stupid question but how do you see the hourly consumption in the E.On app? When I go... see more
  • Next Drive tariff query
    Just pop into your account and make sure you've accepted access to your 1/2 hourly readings (the meter records these anyway, but this is just you... see more
  • Next Drive tariff query
    Hi all, Just about to venture into the world of EVs and thought I should look at tariffs etc whilst I'm waiting for my charger to be installed. ... see more
  • Import vs export
    @geoffers They do have the option for fitting what is known as a 'SAM2 Modem', but these are not, to my knowledge, fully compatible with the UK... see more
  • A great big E.ON Next community welcome!
    Good Morning Community 😁 We have some more new members to welcome today - big hello to: @Farmer @pumpitup @Lez007 @HARDIPKUMAR @Melanieward... see more
  • Import vs export
    I don't want to risk disagreeing with our learned @retrotecchie as I know absolutely naff all about these meters 😅 However the documentation I've... see more
  • Import vs export
    Thanks @retrotecchie. Better turn the panels off. Really unimpressed with eon see more
  • Net Zero by 2030? - no chance
    @geoffers quite correct this is only the electricity grid, thank you for pointing this out😇 EDIT I tried to amend the title, and the tool... see more