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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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I was hoping that was the answer. Many thanks. see more
- 55 Minutes Ago
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@Andy65T Thank you so much I will give them a call :) see more
- 3 Hours Ago
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It's all electricity - there's no specific feed to an EV charger (I charge mine from a 13amp socket) So you can run your washing machine; dish... see more
- 5 Hours Ago
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@meldrewreborn I suspect that the consistent drop in installation rates since Q2 2017 would have been expected as the easy gains in installations... see more
- 6 Hours Ago
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Hello Everyone, I've been asked if I can give any advice/tips on how to get the garden ready to protect plants during the Winter. I'm a keen... see more
- 7 Hours Ago
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Sunday 1st September Wow September already 😊 That time again to welcome our new members👋 @MarkDAFR @Gasboy @Doreen @MBannon23 @Bhajan1944... see more
- 8 Hours Ago
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Latest stats here. 2024 Q2 Smart Meters Statistics Report (publishing.service.gov.uk) Interesting that many more domestic meters are non smart... see more
- 9 Hours Ago
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Thank you, that clarifies things for me. I have recently changed tariff; currently in discussion with EON as they are not collecting night unit data... see more
- 9 Hours Ago
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@PeteTGW its possible that the meter requires new tariff information. although you might be sending half hourly reads, these are not used for... see more
- 10 Hours Ago
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@andyelcomb No reason why that can't or won't be changed to a single rate meter and the RTS gubbins removed. see more
- 10 Hours Ago
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Hi Andy65 and thanks for your response. I'm referring to the actual meter; there is a red light which flashes about every 5 seconds and a series of... see more
- 11 Hours Ago
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Good morning all, We are considering giving in to the many requests for us to have a smart electricity meter. Before we do that though we have a... see more
- 12 Hours Ago
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Hi, I wanted to check if non-peak at 6.9 p between 12.00 - 07.00 a.m. relates to all household electricity or limited to EV charging only as could... see more
- 12 Hours Ago
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Hi @PeteTGW When you say 'meter isn't showing them', do you mean your IHD or your actual electricity meter? On the Comms Hub above your... see more
- 12 Hours Ago
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Hi @Sareidy As far as I know that isn't possible but if you call Customer Services they may be able to help you. If you look at your latest... see more
- 12 Hours Ago
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Hi I am new here so apologies if this has already been asked. I would like to separate my gas and electric account information. I am currently in... see more
- 17 Hours Ago
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@MarkDAFR The £1.58 per day will include the standing charges for electricity and gas, which they always show just after midnight on most smart... see more
- 22 Hours Ago
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Expert opinions needed please. I have a 2 bed ground floor flat and a complicated set-up with gas (don't ask) but electricity is driving me mad. We... see more
- 1 Day Ago
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@retrotecchie The point here is how the customer can identify whether their meter is malfunctioning, or whether it’s a communications problem.... see more
- 1 Day Ago
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@Mailman My readings have always been taken on the 28th of each month (27th for February) and it's the first time they've missed one apart from when... see more
- 1 Day Ago
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Hi @geoffers It seems the period between Mon 19th and Tues 27th has no data available on Bright, and the E.On Next app now shows some electricity... see more
- 1 Day Ago
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@solidbond These issues clearly show the fault is at the DCC end. The meters store your half hourly usage, irrespective of the comms... see more
- 1 Day Ago
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Hi. I used to be able to check my day and night meter readings but now find that the meter isn't showing them. Also, EON are telling me that I... see more
- 1 Day Ago
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@meldrewreborn Almost four million smart meters in Great Britain are not working properly. According to the Department for Energy Security... see more
- 1 Day Ago
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@meldrewreborn That would be a very interesting report. The DCC should definitely be accountable when it comes to comms issues, and in a perfect... see more
- 1 Day Ago
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@Tommysgirl I came across a report from PA Consulting some time ago, which explained that over 94% of removed smart meters were found to be... see more
- 1 Day Ago
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Hello @Angie12345, welcome to the community 👋 Did you manage to get in contact with the team? see more
- 1 Day Ago
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@Tommysgirl I came across a report some time ago, which explained that over 90% of removed smart meters were found to be operating correctly when... see more
- 1 Day Ago
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@Mailman and the same accounting system is in use by both. see more
- 1 Day Ago
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