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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@DebF_EONNext btw, are both my gas and electric smart PAYG meters linked to my account? The account number is A-16D0A2CB cos under prepayment... see more
- 8 Minutes Ago
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Cheers @meldrewreborn, interesting viewpoint! At one point my 'smart' meter wasn't automatically sending readings, however this has since been... see more
- 30 Minutes Ago
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@DebF_EONNext yeh, I have an online account but when I login to it, I can’t see an option to pay online, plus when I sign into the app, I get this: ... see more
- 1 Hour Ago
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Hey @StevieJaHorgz120890 welcome to the community! Do you already have an account with us or are you trying to register as a new tenant / owner of... see more
- 1 Hour Ago
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@WizzyWigg I was able to register, just can’t do a payment on the site or app, I’m currently getting a smart PAYG meter installed, will I be able to... see more
- 1 Hour Ago
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Morning @StevieJaHorgz120890 As far as I can remember the "-" is not needed, but it's many many moons ago since I registered. Just make sure all the... see more
- 1 Hour Ago
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@Morphaniel You have a fair point. Is it so unreasonable to expect a meter aligned to your tariff immediately upon installation? see more
- 1 Hour Ago
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@dazzlr Some would say you have the ideal solution, a smart meter installation working in traditional mode. Hopefully I’ll be able to join you... see more
- 2 Hours Ago
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Thursday 15th August Good Morning Community, I hope everyone's having a great day so far. We have more new members to welcome today - huge... see more
- 2 Hours Ago
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So here were are 2 years since my original post and I still have the SMETS1 Smart Meter with Trilliant Comms Hub The EON replacement IHD partner,... see more
- 3 Hours Ago
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Hey guys, new to the community, I’m having trouble registering online, I know how to but when I go to put in my account number, it gives me 9... see more
- 3 Hours Ago
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Good morning! Apologies for not replying sooner - I was away yesterday... Just to be clear, our original 'clockwork' meter was replaced by a smart... see more
- 3 Hours Ago
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@JimL I have exactly the same error in basic arithmetic on around 20% of my bills. The rest of this thread seems to miss the point. I've raised it... see more
- 3 Hours Ago
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I am yet to have meter changed to an Economy 7 Tariff.......... Thank you for your knowledgable support. see more
- 5 Hours Ago
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Hi @Issa It is exhausting and quite frankly totally unnecessary. Some employees just don't have sufficient knowledge of their processes and... see more
- 6 Hours Ago
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On 23rd June E-on confirmed that Flat12 had a dual Tariff meter. I have phoned regularly to be updated about my rquest to have the meter returned to... see more
- 7 Hours Ago
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@SunnyKC Just a point of clarification, as far as I recall, the vouchers were for £67 or £66 for 6 months making £400 in total. It seems unlikely... see more
- 14 Hours Ago
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@SunnyKC Welcome to the Community! I am very sorry to hear of the experiences you have received and I have sent you a DM to discuss this issue... see more
- 15 Hours Ago
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@Buster1950 Hey 👋, Welcome to the community! Do you have any further information for your query? 😊 see more
- 15 Hours Ago
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From: Sent: 14 August 2024 15:27 To: Subject: My Refusal to make Prepayment Electric Meter Top-up Dear EonNext Colleagues - My Refusal... see more
- 16 Hours Ago
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Hi, I'm looking to switch supplier from OVO as they don't support my new EV :( I've also got solar panel installed and export the excess that I... see more
- 18 Hours Ago
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@retrotecchie Thank you for looking. It's much appreciated. see more
- 19 Hours Ago
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We just need a couple of details to get this processed for you quick and easy! 😊🏡Here's what we'll need... 📅The date you are no longer... see more
- 20 Hours Ago
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@JaneYates I've just Googled the Solax X1 7.5kW hybrid inverter but the datasheet and manual mentions nothing about communication protocols other... see more
- 20 Hours Ago
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Hey @RebeccaM 👋, Did you switch to an EV tariff? if so, how are you finding being on an EV tariff with an Electric Vehicle? 🚘 see more
- 21 Hours Ago
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@alanjs Hey! it's been a while since you've posted 😊 Did you end up switching to an EV Tariff? It would be great to hear about your experience with... see more
- 21 Hours Ago
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@retrotecchie Thank you for getting back so swiftly. I was told by the installation company that they were going to supply the Solis 8KW Inverter,... see more
- 21 Hours Ago
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