Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • I'm out of here!
    @dl1234 For what it's worth I don't find anything they've written as being aggressive or threatening in any way, but as others have said the... see more
  • A great big E.ON Next community welcome!
    Good evening community 👋 Welcome to our newest members @robertbeaumont1974 @Jesselumma @Rolandas @Ceinwen It's proper chilly this evening,... see more
  • I'm out of here!
    I was surprised to see these responses as my browser indicated there was a problem when posting and suggested that the post had not been published -... see more
  • Where does all the interest go?
    I suspect that the more "fixed" your electricity price p/kWh is, the more "future agreements" with "the wholesale market" got made, and some of those... see more
  • Where does all the interest go?
    @SteveK the credit balances provide working capital to the supplier. It was a factor in the plethora of challenger companies that existed before... see more
  • Where does all the interest go?
    Indeed which is why my account is currently showing a Debit (DR) balance for 17 days each month as per until the payment of £97.84 is taken by VDD... see more
  • Where does all the interest go?
    That's about the size of it from a fellow consumer.🍺 see more
  • Where does all the interest go?
    @Mailman in practice you are always using the supplier’s credit, because even when you pay the latest bill, you are already half a month into the... see more
  • Where does all the interest go?
    In short, you don’t know where the interest (if any) goes? see more
  • Where does all the interest go?
    Thanks for your responses! Maybe I e used the wrong terminology.. not sure.. I am making the point that I am in credit by £300 and therefore E.ON... see more
  • Where does all the interest go?
    ​​​​​​​I think in the regulated finance industry clients' money is retained in a Client Money Account (CMA) rather than going onto general corporate... see more
  • Where does all the interest go?
    As someone who has a debit balance on my account due to paying by Variable DD (this means I actually have a debit balance for approx 17 days out of... see more
  • Economy 7 not switching on storage heater
    @Whyisitsohard that's amazing to hear - thank you for giving us all an update. If you need anything else, pop back - don't be a stranger 😁 see more
  • Where does all the interest go?
    Dear E.ON Next, Where does all the interest earned from customers money go? I was lucky enough to have a savings account that was earning me... see more
  • Everyday Tracker FAQs
    Have look at some of the earlier posts, when they first announced this was coming - I did some calculations over the last year's daily average... see more
  • App showing new then old usage graphs
    That definitely requires a special space in the Science Museum. ​​​​​​​Is it socks off for those more complicated computations. 🤣🤣 see more
  • App showing new then old usage graphs
    And if you're into IT you can also use them for counting in binary up to 2^14 (using the pads on the fingers between the joints) 🤪 see more
  • I'm out of here!
    Agree totally: Let's face it - everyone complains when their balance goes into credit over the summer months, with the inevitable response that... see more
  • I'm out of here!
    Hey @dl1234 welcome to the community! It sounds like payment adequacy has been run on your account, this happens automatically every 3 months. If... see more
  • I'm out of here!
    @dl1234 Their statement is absolute nonsense and completely contradictory. If you are in credit you could reasonably expect that credit... see more
  • App showing new then old usage graphs
    Here's a chronologically gifted digital calculator......... ​​​​​​​ see more
  • Everyday Tracker FAQs
    If someone had consumption that only varied marginally over 24hours and made no effort to shift consumption to cheaper periods, how would their... see more
  • Possible fraudulent behaviour
    @Lance You are getting there slowly if the recording issue is now resolved. It would appear getting reasonable reading data for any price change... see more
  • Possible fraudulent behaviour
    @DebF_EONNext I switched direct. My previous supplier was taking smart meter readings daily. I have two years worth of them. They did not... see more