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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
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Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Jeremy5 So.... from what I can see on our internal pages from customer service, if for some reason the half hourly reads were unavailable, you would... see more
- 1 Hour Ago
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@Jeremy5 Normally there is a time slot for the billing, so on most its 00:00-07:00 on the lower rate. This is for tariff's where we use a read to... see more
- 1 Hour Ago
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@Lee_EONNext Again, meter comms isn't my present interest. I want to know what e-on's policy is on billing when there are half-hourly readings... see more
- 1 Hour Ago
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Evening @Lee_EONNext @Jeremy5 says he has an old fashioned non smart gas meter as per his post above. see more
- 1 Hour Ago
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Yes, very true, but as far as I can see, the Smart tariff only works for the following 2 edge cases: 1. Get home after 07:00 to plug in and get a... see more
- 2 Hours Ago
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@Jeremy5 Hey Does it say both meters are not communicating or just the gas? I would imagine as long as the Electric is then we should be ok,... see more
- 2 Hours Ago
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One clue might be that the vast majority of public charging points don't have a roof, yet most petrol filling stations do... Obviously you aren't... see more
- 2 Hours Ago
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You would like to think that, they quoted 2 months LOLS, I’m not joking see more
- 3 Hours Ago
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@WyndStryke Maybe, but there’s no explanation or paperwork to shine light ! I completed the SEG form yesterday for my exports to June 30th but have... see more
- 4 Hours Ago
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Note that a negative charge is a credit. The £54.09 would be roughly 317.8kWh I strongly suspect that this is a SEG credit based on an automatic... see more
- 4 Hours Ago
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@geoffers I have just come across this thread and read the article you shared £50 - £80 an hour to charge 😳 Clearly I'm in the wrong game here 😂 see more
- 5 Hours Ago
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I think this thread ties in nicely with a recent thread that our lovely @Indyk_EONNext posted about charging your EV in the rain. If you have... see more
- 5 Hours Ago
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This thread is helpful @Indyk_EONNext as someone who has no clue about EV's I asked some questions a while back in this thread Driving an electric... see more
- 5 Hours Ago
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@geoffers I completely agree it's really down to your own usage and circumstances what might be a great tariff for one person could be the wrong... see more
- 5 Hours Ago
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@geoffers I completely agree it's really down to your own usage and circumstances what might be a great tariff for one person could be the wrong... see more
- 5 Hours Ago
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@Outtawork Get them to send a meter reader! There is no good reason for you to have to lie on the floor to try to get readings. If the smart... see more
- 5 Hours Ago
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Hey @iveivan welcome to the community 👋 @geoffers has explained this perfectly, basically we communicate directly with the EV software rather than... see more
- 5 Hours Ago
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@Jeremy5 Sorry from the policy side I've no idea. The Nexties might possibly be able to help. Let's see if @Lee_EONNext , who replied in your... see more
- 5 Hours Ago
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@kellys27 It should be relatively easy to sort this out, once there are accurate readings, and derived from that consumption.. These may have to... see more
- 5 Hours Ago
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Thanks for the insight @POIuy354 - As I mentioned on another thread I have asked about the £10 incentive at the same time I also sent this thread... see more
- 5 Hours Ago
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No, I have a manual gas meter. I know that readings can appear late so I'm not fussing about missing ones at this early stage. But I do want to know... see more
- 6 Hours Ago
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@Indyk_EONNext Hi l am unable to do the Meter readings myself now, l used to lay on the floor in the kitchen to do the gas, l am unable to do this... see more
- 6 Hours Ago
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No still very much ongoing, meter has been switched back apparently and a new 15 page bill that makes no sense whatsoever and now being looked at... see more
- 6 Hours Ago
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@GSV3MiaC Wonderful news. 😀 Very similar experience to the forum's very learned comrade @geoffers . see more
- 6 Hours Ago
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Hey @Rollo how are you getting on with this now? I wondered if you managed to work it out or if you found a work around like @geoffers suggested? ... see more
- 6 Hours Ago
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When you have a meter swapped TAKE A PHOTO OF THE OLD METER before you let them turn it off. Your smartphone camera will hopefully provide date,... see more
- 6 Hours Ago
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@WizzyWigg my smart meter has been working flawlessly for years, and the switch from octopus took an actual 48 hours. One day of which was, a... see more
- 7 Hours Ago
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