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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@Thewookiewon @geoffers I do wish life was that simple. I used to say "the planet will come to a grinding halt not when someone pushes 'The... see more
- 1 Minute Ago
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That's where companies need to be proactive, simple solutions like communications to users on the error of no reading, coding in the app to... see more
- 40 Minutes Ago
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But if your automatic reads failed for any reason you'd start complaining that the UI didn't have any facility for entering manual readings🤣 see more
- 45 Minutes Ago
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@bmfield Thanks to both of you :) see more
- 1 Hour Ago
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Very true @geoffers and methinks it will rear it's ugly head many more times in the future. 😉 By the by I've found an increasing number of... see more
- 1 Hour Ago
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Well my previous supplier did it that way, it was more modern, simple and easy to understand. If both meters are connected and set to half hourly... see more
- 1 Hour Ago
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This has been discussed here before, and agreed: password managers can contribute to these login in problems. But ultimately the fault is... see more
- 1 Hour Ago
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@meldrewreborn Thank you, I agree with what you have said here. Problems can and do occur... And yes trust is an important factor, and at... see more
- 2 Hours Ago
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@Prettyeyez The vast majority of meters are accurate and reliable, whether smart or traditional. But problems can and do occur, and because of... see more
- 2 Hours Ago
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@Thewookiewon suppliers do not use any regularly submitted readings visible in an app for billing purposes. They send a request to the meter once... see more
- 2 Hours Ago
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Morning @Waldi Looking across the spectrum password managers commonly cause login problems similar to yours. Some are better than others, non are... see more
- 2 Hours Ago
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@Elsa The In House Display for your smart meters is paired to the gas and electricity meters at the property so should be left behind when you... see more
- 3 Hours Ago
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Good morning i have got a smart meter for both my gas and electricity and will be moving house soon, can i take it with me or will i need to apply... see more
- 3 Hours Ago
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@WizzyWigg I can understand that. Maybe in the future who knows... But for now I prefer my current situation as I would rather do without the stress. see more
- 4 Hours Ago
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@Mailman Thank you, if I do decide to have them in the future I will indeed make note of my reading just before. My neighbour was giving her meter... see more
- 4 Hours Ago
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I dont think is broadband problem when I use edge i working a bit beter. Router is doing rebot every Saturday night. I feel like a beta tester... see more
- 4 Hours Ago
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I don't think you can change which account you see first yourself @Waldi, I think that you will need to contact Customer Services to see if they can... see more
- 4 Hours Ago
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@Andy65 Hi I using autofill login details. Is stored in passmanager in chrome. Is not important things so is ok. If i click few times button login... see more
- 4 Hours Ago
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Morning @Prettyeyez smart meters may well be the future but plug and play functionality for all is not there yet. I've had them for many years but... see more
- 4 Hours Ago
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@Prettyeyez Almost certainly your friend had a catch up bill that had to happen at some point. In the circumstances you described this would have... see more
- 5 Hours Ago
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@WizzyWiggb Thanks for sharing this information. I spoke to a neighbour yesterday who decided to have a smart meter put in because she has mobility... see more
- 5 Hours Ago
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Hi @Waldi Can you explain a bit more about your problem? If you're managing two accounts are you saying that you have two different log ins or are... see more
- 6 Hours Ago
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every time when i tried to login to my account on e-on website i have that stupid error and i have to click 5-10 times try again before i can login.... see more
- 13 Hours Ago
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@bmfield It looks like a communication failure between your Smart Meters and Eon Nexts servers. Don't worry, you are not the only customer this... see more
- 14 Hours Ago
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Evening @bmfield The best thing to do is take a reading from your meters and submit them via either your online account or app. That will trigger... see more
- 15 Hours Ago
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Hi I've logged into the website tonight to look at tariffs, but it seems there's been no meter readings from my Electricity & Gas Smart meters for... see more
- 15 Hours Ago
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Never found any app that gives you exactly what you would like or want. With respect to energy usage, first principles are best. Eyes, brain, and... see more
- 17 Hours Ago
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