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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Did you get to the bottom of this @Mortimer? We are having similar issues. If you had a new meter fitted would you share what it was so I can perhaps... see more
- 6 Minutes Ago
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@retrotecchie I’m sorry to bother you. I have just read a thread where you were incredibly helpful to someone else having a similar problem. My... see more
- 9 Minutes Ago
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@Farmer photos attached of described import export pages see more
- 30 Minutes Ago
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The engineer that fitted our new smart meter this week said that the two images attached show us import and export, recognised by In = Import... see more
- 33 Minutes Ago
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Also the statement "reducing carbon emissions by 45% by 2030." Is irrelevant unless you define 45% of what.. This appears to be the accepted... see more
- 2 Hours Ago
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@geoffers Yes its hard to believe isn't it!!!! From the key messages #1 "A huge challenge but clean by 2030". and the same from @Mailman "A... see more
- 3 Hours Ago
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@meldrewreborn - are you sure you're correct with this thread title? I may be wrong, but looking at government websites etc it looks like the net... see more
- 3 Hours Ago
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@Mailman With the Government defining the rules we can be sure they'll meet the target - in their own mind which nobody else will accept. ... see more
- 3 Hours Ago
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@meldrewreborn Look at page 7 where you see So for this report NESO use a 5% or less of CCGT generation (i.e use of gas power stations)... see more
- 4 Hours Ago
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Got it there in the end! see more
- 5 Hours Ago
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https://www.neso.energy/document/346651/download Do you want a laugh? Just go to page 4 and read what actually needs to happen to deliver Mad... see more
- 5 Hours Ago
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@Melanieward Please let the forum know how you get on. 👍 PS. As you are not sending smart readings don't forget to send regular (monthly)... see more
- 6 Hours Ago
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Thanks I will email CS and see what happens ! see more
- 6 Hours Ago
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Sounds like an error at the Comms hub end maybe - this explains the flash sequence, so once every 5 seconds is working correctly. One occasional... see more
- 6 Hours Ago
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@Melanieward I think it's back to CS to find out what they can do. I know they said initially "nothing" but surely they can at least refer to the... see more
- 7 Hours Ago
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@WizzyWigg Hi, its not sending or receiving - i had a look at the smart unit outside and the WAN light is flashing green and every few moments... see more
- 7 Hours Ago
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Good Afternoon Community 👋 We have some new members to say hello to today, huge welcome to @Timlee77 @Georgetah @Geoffbliss56 @Delphine... see more
- 8 Hours Ago
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Are your meters sending smart readings? If so and you have a smart phone. Try the Hildebrand Bright app which lots use. It's free and gives daily... see more
- 9 Hours Ago
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This is an earlier post where I described how simple it was setting it up and using it, but yes it's only for electricity unfortunately 😏... ... see more
- 9 Hours Ago
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@geoffers Hi, hmm this looks a bit too complicated 🤪 i take it it only does the electric and not the gas.. i might just keep complaining 😅 ... see more
- 9 Hours Ago
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@WizzyWigg Yeah tried all these :-( see more
- 9 Hours Ago
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@WizzyWigg Thankyou, will give it a try see more
- 9 Hours Ago
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Unfortunately this seems to be quite a common problem with E.On - a Google search gives this result... ... see more
- 10 Hours Ago
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@Trianglify. If the meter is now communicating properly you should be able to use the Bright app to get up to 13 months worth of automatic readings... see more
- 10 Hours Ago
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@Melanieward Have you tried the usual things. Unplug the IHD move close to your actual meters, particularly the comms hub. Wait for a few minutes.... see more
- 10 Hours Ago
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Hi, My IHD (Duet II) has lost its connection to my smart meter for about 2 weeks now.. has anyone else had issues with theirs ? apparently it's... see more
- 11 Hours Ago
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