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Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@richard9900 Looking at your numbers again your electricity usage from the smart readings look a little suspect as well. Month to month back in... see more
- 1 Minute Ago
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Eon Next will almost certainly use the EAU (Estimated Annual Uage) figures for your property which may or may not be close to your reality. Time to... see more
- 26 Minutes Ago
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The meter guy this morning said that EON probably would refer to previous known usage. At the moment, the basis of previous usage that I know about ... see more
- 31 Minutes Ago
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I would guess they use historical usage data. If you can work back yourself over a previous similar period to that being estimated in order to come... see more
- 1 Hour Ago
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Meter has been changed this morning.I'm just wondering if anyone knows how EON will come up with my electricity usage, given that the meter has been... see more
- 1 Hour Ago
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Ah yes, I see that now. In that case, going by the smart readings, the latest estimates look low. It still begs the question about what customer... see more
- 1 Hour Ago
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@JoeSoap - if you look at his manual readings, it looks like the meter has been "stuck" reading 2398 since march '23 see more
- 2 Hours Ago
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@richard9900 It seems you are able to read the meter and submit readings so I can’t see where doubt comes in. see more
- 3 Hours Ago
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@richard9900 Have you contacted customer service? If so, what is the story ? see more
- 3 Hours Ago
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Hi. My electricty meter went faulty maybe about 16 months ago. What should EON do so that I receive the benefit of any doubt, or that my usage is... see more
- 3 Hours Ago
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Hello @noel, welcome to the community 😀 I can see @retrotecchie has explained the way time changes affect your E7 times. If there's ever anything... see more
- 5 Hours Ago
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@retrotecchie probably the performing rights society would try to help as well. 😔 see more
- 7 Hours Ago
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Ok the thing I would now do is go back over all the statements in the last year and list what the EAU's are for each statement. Is there any... see more
- 22 Hours Ago
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It's actually PSR - Priority Services Register see more
- 22 Hours Ago
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@XL5 Presumably your readings do not feed back in to the EAC - perhaps they're not official enough. Consider registering for the PRS and get... see more
- 23 Hours Ago
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@XL5 It might be automated but that doesn't make the computation correct. I'd have one more try with customer services, and record the call for... see more
- 23 Hours Ago
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@Mailman HI I've given readings every single month for three years since I've been with eon next and still no correction to my EAU..it's basically... see more
- 23 Hours Ago
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@XL5 Have you ever provided readings on tariff-change dates or have you always allowed Eon Next to use estimated reads for these dates? I can... see more
- 1 Day Ago
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@JoeSoap I honestly thought stupidly eon next would bill fairly... obviously not see more
- 1 Day Ago
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