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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@meldrewreborn agreed, I’ll be insisting they make the appropriate changes. No idea why grey claim not to be able to change it see more
- 6 Hours Ago
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@JoeSoap, yes applied through the app online. To be honest I realised I hadn’t checked the details properly. The house was fully renovated 2 years... see more
- 6 Hours Ago
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👍👍 I thought you would have the answer. 👍👍. 🌞 see more
- 9 Hours Ago
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@WizzyWigg The ESME regulations state that for smart meters, the tariff has to be present on the meter, even if incorrect, (otherwise how would... see more
- 9 Hours Ago
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38replies
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@geoffers It's the early bird 🐦 that catches the worm 😂😂😂😂. If the tariff is stored in the meter it's certainly hidden in it's deepest... see more
- 10 Hours Ago
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@clive1965 No you should not been referred to the forum for a resolution, but you’re welcome anyway. why is the address is wrong - how long has... see more
- 10 Hours Ago
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Doh : Wizzy beat me to it 🤓 Found some information googling for "event code 8154" (not that it helps much 🤓) - different meter, but has common... see more
- 10 Hours Ago
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@PaulS2024 That's a shame. 😞. Doing a quick search I think that code is just your IHD communicating. The searches keep coming up with "Immediate HAN... see more
- 10 Hours Ago
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Can you confirm that you didn't actually incur any exit fees when you switched please? see more
- 13 Hours Ago
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16replies
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Well I spent a good deal of time going through all of the settings and menu options and there was no display of the actual Tarrif value / Standing... see more
- 13 Hours Ago
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@Chihuabacca If you've been able to switch without incurring exit fees then well done. That list of historic tariffs WITH internal exit fees was... see more
- 14 Hours Ago
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I switched by asking the WhatsApp customer service team to do it, as they confirmed no exit fees would apply despite the webpage displaying a fee. ... see more
- 14 Hours Ago
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16replies
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Well a friend and I separately were just about to switch to the pledge tracker, from Next Fixed 12M v6 as there have been no exit fees since the... see more
- 14 Hours Ago
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16replies
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@clive1965 Did you try through your online account or did you contact customer service? Seems strange to be directed to the forum. see more
- 15 Hours Ago
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The home address for my account is wrong, belonging to a house further along the same road. I’ve tried to update the account, instead receiving a... see more
- 16 Hours Ago
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@Andy65 What’s the source of this info please? I’m on Next Secure Fixed 24m v2 which is not on your list. It’s ok, I found it 👍 see more
- 16 Hours Ago
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Morning @WizzyWigg, Your very welcome 😊 it was a pleasure to have such an informative post on the forum and I'm sure everyone who viewed it found it... see more
- 20 Hours Ago
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I only have 3 months until I can definitely switch with no penalty based on the 42/49 day rules, but that will see me off to Octopus then rather than... see more
- 20 Hours Ago
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16replies
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Hi @Lorian, These are the tariffs that still have internal exit fees: Historic tariffs WITH internal exit fees: Next Secure Fixed 12m v1,... see more
- 21 Hours Ago
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16replies
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