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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@retrotecchie thanks a lot, I’ll call them now and see if they can do something. see more
- 10 Minutes Ago
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@RonS1 the manuals that are available are largely superficial and provide little or no technical information. So when @retrotecchie used the... see more
- 15 Minutes Ago
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@jacobmcl7 I’ve just come across this thread and you’ve had excellent advice from @retrotecchie. you posts don’t seem to convey any sense of... see more
- 21 Minutes Ago
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@Mailman Thanks for the reply, but I've had a smart meter for over 2 years, and as I say, the previous reading were about 10% above my actual... see more
- 24 Minutes Ago
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Sorry but you are not correct. There are manuals available on-line for the two smart meters I have dealt with and I suspect for many others. Just... see more
- 4 Hours Ago
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@jacobmcl7 The meter is always live. It's just the output connection to your consumer unit that's disconnected by the internal relay. It sounds... see more
- 9 Hours Ago
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@retrotecchie Thanks for the reply! When I press A though, I just get the standard ‘select mode’ with the vend mode, enter pin and set pin... see more
- 9 Hours Ago
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@jacobmcl7 You could try this: Press the blue A button The meter will light up and display PRESS A TO CONNECT Press A again and... see more
- 9 Hours Ago
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in short Eon Next don't have this ability. However Eon's DC (Data Collector) does and provides EAU (estimated annual usage) figures to Eon Next that... see more
- 10 Hours Ago
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@jacobmcl7 see more
- 10 Hours Ago
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Hello, I’ve just switched energy suppliers, as well as from a pay as you go contract to a credit one, and the house now doesn’t have any... see more
- 10 Hours Ago
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@RonS1 Oh that there was. Us end users aren't given full manuals for the meters and as the meters are the sole responsibility of the suppliers,... see more
- 10 Hours Ago
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Is there a list of SMETS2 meters and whether they provide export data access? see more
- 11 Hours Ago
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So just how do E.On Next estimate my future usage to calculate my annual usage? Also, how do they actually calculate the reduction on the price cap... see more
- 12 Hours Ago
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Update - after a couple of further emails between myself and customer services (Leighton and Nikita have been brilliant) everything is now in order... see more
- 17 Hours Ago
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Friday 13th September Good afternoon Community 👋 Some more lovely new members to welcome today 😁 A huge welcome to @MarkC494 @Shamshar... see more
- 21 Hours Ago
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@meldrewreborn I'm the other way around. I use more energy in the summer months as I spend a lot more time out in the workshop using the power... see more
- 22 Hours Ago
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@retrotecchie I personally prefer Variable DD too, I was brought up in the traditional way of paying bills in full on receipt. I have a water... see more
- 22 Hours Ago
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@RonS1 The IHDs may be identical, but are the meters and the communication hubs? Not all meters can provide export data across the HAN. see more
- 22 Hours Ago
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@Lee_EONNext I don't think you read my post properly. My friend's IHD is the exact same model as mine. Her IHD never shows the pylon no matter how... see more
- 22 Hours Ago
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@retrotecchie We’ll have to agree to disagree. Fixed Direct Debits are supposed to help customers budget, and to avoid having to find extra money... see more
- 23 Hours Ago
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@WizzyWigg Thanks for this - looks like I'll just have to wait and hope! It's just typical that OneDrive decided that was the time to replace the... see more
- 23 Hours Ago
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I realise this is an old thread however I just wanted to post for anyone that comes across this - Merging Accounts Great News 🎉! We can now merge... see more
- 23 Hours Ago
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