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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Hi. Does anyone know where the customer service teams are based. I just had a conversation with an Asian sounding lady who was not very helpful and... see more
- 36 Minutes Ago
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@retrotecchie Thanks for the very clear reply. Its only by going through this process and needing to try to advise 3 close neighbours who... see more
- 1 Hour Ago
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Further update re appointment on 03/09/24 - so technician was due on this date between 12 - 4pm and he came at 1:30ish. His name was Jamie and he was... see more
- 2 Hours Ago
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@Connor_EONNext I learnt to bake from my mum and my Nanna, so use all the traditional old-fashioned ingredients and methods. I like baking pies... see more
- 2 Hours Ago
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Thursday 5th September Good Morning Community 👋 We have some more new members to welcome today 😁 - A huge hello to @CandraPric @RichardPalmer... see more
- 3 Hours Ago
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Hello Community 👋 Over the past few months - we have been doing quite a bit of baking. We've made a few Apple pies, shortbread and my personal... see more
- 4 Hours Ago
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@Barriebarn17 who is dealing with your father’s estate? If his debts exceed his assets at the time of death then Eon Next can’t recover their... see more
- 13 Hours Ago
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@DebF_EONNext I think the acronym is KISS - keep it simple st*p*d. Clear answers are better than waffle - in my view. see more
- 15 Hours Ago
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they’ll estimate your readings! see more
- 15 Hours Ago
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@Snoop in theory yes. If the meter is fully operative but no readings of any description are getting through, that is highly indicative of a... see more
- 15 Hours Ago
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@DebF_EONNext ok thank you 😁 see more
- 15 Hours Ago
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@Sean12 @meldrewreborn - I also have a case where my father who died over a year ago is being chased for £492. He did not leave any money in his... see more
- 16 Hours Ago
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@retrotecchie ok thanks - well maybe if I stop providing manual readings and they can’t bill me! 😃 thanks for the tips anyway. see more
- 17 Hours Ago
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Hey @garyfrog, It's lovely to see you back on the community 😊 At the moment we are still prepping for winter and we don't yet know what plans are... see more
- 17 Hours Ago
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Evening @meldrewreborn perhaps you're right, however in my opinion other threads may answer any further questions that someone (including the OP) may... see more
- 17 Hours Ago
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@Snoop I wouldn't hold my breath. see more
- 18 Hours Ago
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@retrotecchie saved too soon. Was going to say, can I expect them to change it for a working one? see more
- 18 Hours Ago
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Thanks @retrotecchie see more
- 18 Hours Ago
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@Snoop Obsolete cellular 2/3G job. Some are still being installed as the meter teams still have large stocks of these. If it can't communicate... see more
- 18 Hours Ago
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Hello @PaulFenech, Welcome to the community 👋 Have you managed to contact an Energy Specialist? As @geoffers has advised, you can contact us on... see more
- 19 Hours Ago
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@retrotecchie Toshiba SKU1? see more
- 21 Hours Ago
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@Snoop You should be able to find the communications hub (sat directly on top of the electricity meter) model number and if you look that up, or... see more
- 23 Hours Ago
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Hey Community! It's getting closer to my favourite time of year! 🍂 As we say goodbye to August, let's take a look at the community highlights... see more
- 1 Day Ago
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Thanks @meldrewreborn and @retrotecchie. Can I tell from the meter cupboard whether it's a 3G or 4/5G connection? see more
- 1 Day Ago
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Hey @andyelcomb, Lovely to meet you! Like @retrotecchie has said you would just need to get in touch with customer service and this could be done... see more
- 1 Day Ago
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@retrotecchie Agreed. Hence the question I asked previously. I’ll readily accept 20%. Shall we settle up in 2050 as it will take until then... see more
- 1 Day Ago
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