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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
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Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@KenMavor Suppliers do not use the data you can see for billing, but instead send a specific request through and hopefully get a reply. If either... see more
- 13 Minutes Ago
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@Andy65 correcting charges is allowed I think, but billing for consumption not previously billed is not! it’s up to suppliers to... see more
- 22 Minutes Ago
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In the phone app I can see costs in the usage tab and the Bright data seems to be there and working just no bill. Can see how I can enter a meter... see more
- 23 Minutes Ago
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@DebF_EONNext OFGEM has rejigged the price cap limits and prepayment is at least level with DD tariffs as the lowest on offer.. The justification... see more
- 29 Minutes Ago
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@DebF_EONNext the trouble with schemes along the lines of this is that if it were to go belly up, us saps would be left with absolutely... see more
- 36 Minutes Ago
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As @Andy65 said check your meter's ½ hourly readings on the EOn and/or Bright apps to confirm they're functioning ok Then you'll probably have to... see more
- 46 Minutes Ago
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@meldrewreborn It is quite incredible that it is still happening, and in significant numbers it seems. It just goes to show how little respect... see more
- 1 Hour Ago
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Hi @KenMavor It can take a number of weeks sometimes before smart meters are fully on the system. As you're charging an EV the first thing that I... see more
- 2 Hours Ago
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@DebF_EONNext I get a few odds and ends from a woman in the next village who has a little sideline in house clearances. Her hubby is a chippy and... see more
- 9 Hours Ago
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Had a smart meter installed on 16th Jan and got a bill for the previous days on my old meter. Bill dated 17th January. Since then nothing. Now... see more
- 11 Hours Ago
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@meldrewreborn evening! This is put in place to help some of our most vulnerable customers who weren't eligible for the core group who perhaps... see more
- 11 Hours Ago
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Has anyone found any more bargains recently? I had 2 absolutely fantastic bargains just before Xmas A freebie sofa - My old sofa was in such... see more
- 12 Hours Ago
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I love that you have really opened up the discussion on this, I believe that investing in anything comes with a risk really as nothing is ever... see more
- 13 Hours Ago
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@HelenaP_EONNext Hi, private message sent as you suggested for you to take a look at the account and advise on a few items that will help.... see more
- 14 Hours Ago
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@Poppy_EONNext As far as I recall no change to WHD affected pre payment customers specifically. The main group that used to qualify were those... see more
- 18 Hours Ago
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it’s OFGEM that has the enforcement power - who I have little faith in! see more
- 18 Hours Ago
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@meldrewreborn You honestly think anyone is going to take a blind bit of notice of anything Millipede has to say?! 🤣 see more
- 21 Hours Ago
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Hey @meldrewreborn, as the criteria for the warm home discount scheme changed, some people that were previously in the core group were no longer... see more
- 21 Hours Ago
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@meldrewreborn Over 3,000 complaints about back-billing made it all the way to the ombudsman in the year to September 2024. How many paid up... see more
- 22 Hours Ago
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**Please note this thread does come with a trigger warning - themes around eating disorders are discussed within this thread.** 24th Feb - 2nd March... see more
- 22 Hours Ago
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So Ed Miliband has written to OFGEM, and they in turn write to the big six energy companies pointing out that back billing was outlawed 7 years ago... see more
- 22 Hours Ago
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Morning Community! Just to make you all aware there's some maintenance on Smart Pay As You Go: Sunday 23rd February 2025 7am - 9am This means... see more
- 23 Hours Ago
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Having revised this thread again and looked at the pictures, I think a replacement meter and some adjustments to the box by a handy person would... see more
- 1 Day Ago
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Good Morning Community 👋 We have some new members to welcome today, big hello to : @Ambarine @PeterTonks1947 @BA77 @Fae @maggiemag @dnelson... see more
- 1 Day Ago
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Hi Helena, yes, Eon got in touch and arranged for an engineer to call 6th Dec 2023, and resolved the issue... gas readings started sending 7th Dec... see more
- 1 Day Ago
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