Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

  • 17,562
    members
  • 1,060
    users online
  • 50,524
    total posts
  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Exit Fees
    @Lee_EONNext thank you. From what I’m reading prices may go up January so im tempted to fix now through the winter then keep on prices see more
  • Exit Fees
    @Nanny Something to consider, the price cap. Obviously if the rates are lower then it makes sense, however when the next couple of price caps... see more
  • Exit Fees
    @WizzyWigg Thank you so much see more
  • Exit Fees
    @Lee_EONNext Thank you for your reply. It just seemed confusing how it was worded. I wasn’t sure if it meant exit fees if I swapped mid term to a... see more
  • Exit Fees
    Morning @Lee_EONNext Thanks for your update. I hope you don't mind me saying that the wording in the extra information section is a little confusing... see more
  • Exit Fees
    @Nanny Hey, I hope all is well? The exit fees only apply to external switches so supplier to supplier, if it was internally it would 100% say on... see more
  • I'm out of here!
    @meldrewreborn Morning, I've not had any updates on the last piece of information provided if i'm honest. I can see @DebF_EONNext has covered the... see more
  • I'm out of here!
    @molerat we see a very limited number of consumers unhappy with attempts to jack up their Direct Debits. Some of us fight back , but I can well... see more
  • App showing new then old usage graphs
    Evening @geoffers I think that after a week or so the app must get bored and when it does the graph display works fine. Except for the daily view. As... see more
  • New tariff
    Thank you that’s very helpful. see more
  • I'm out of here!
    My daughter had a payment review last month and the DD was put up to some silly amount but she had sufficient credit to put it back down again to the... see more
  • Exit Fees
    Thank you so much x see more
  • Can't lower direct debit
    Working fine in both browsers for me. Is your account in credit ? If not, or insufficient credit, you will not be able to reduce the DD amount and... see more
  • Exit Fees
    @Nanny I'm going to see if one of the Nexties can throw some light on this if they're around. @Connor_EONNext there is some confusion on this. One... see more
  • Exit Fees
    @Nanny I think a phone call to Customer Services required. see more
  • App showing new then old usage graphs
    @WizzyWigg Another thought following on from the discussion in the other thread - I wonder if when you download/use the app for the first time it... see more
  • Exit Fees
    @WizzyWigg box riced prices tor 18 monins. • Discount if you pay by Direct Debit. € £50 exit fee per fuel if you change supplier. You'll need... see more
  • Exit Fees
    Afternoon @Nanny If it says exit fees are only if you change provider then you'll not incur fees switching Eon Next tariffs. I've switched between... see more
  • New tariff
    The IHD just displays the value which EOn have uploaded to your meter. On the off chance your meter can store both tariff values you may be able... see more
  • Exit Fees
    Hi, I’m currently on variable rate and just been offered the 18mv4 which works out cheaper. I can see that there is exit fees if I switch provider... see more
  • New tariff
    Hi everyone I’ve just changed my tariff for a new EV one but my SmartView3 seems to have reverted to standard rate and is not recognising the new... see more
  • Next Drive tariff query
    And disappears and reappears after updates 😂. Hence a combination of Bright, Next app, and pen and paper, is the way forward. Spreadsheet really 👴😂. see more
  • Next Drive tariff query
    If you haven't signed up for the Next Drive tariff I would suggest doing it by eMail - they checked my eligibility and I got setup within a couple of... see more
  • Next Drive tariff query
    😂 - as you can see it's a bit temperamental : my phone is Android V:14 with the display shown above, but I've also got a prehistoric Nexus7 tablet... see more
  • Import vs export
    @Farmer looking at the documentation it shows some graphics at the top left with P⬅️ or ➡️ indicating the direction of flow (in/out) being displayed... see more
  • Next Drive tariff query
    Just tried on my partners Android device and getting the same issue. Any advice on the best way to contact eon just to verify everything would be... see more
  • Next Drive tariff query
    Afternoon @geoffers As you know I'm on Android 11 and I can only see the same as @RobinsonsGang . Monthly and weekly. 😉 see more