Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • Smart meter shows electricity usage from a previous life!
    At the end of August this year I reluctantly had a smart meter installed after resisting for many years. A few days later I was then sent my first... see more
  • Energy smart meter issues creating north-south divide
    @geoffers I’m aware of the underlying rationale for smart metering, the idea that by getting consumers to shift their consumption out of peak... see more
  • I'm out of here!
    If you go to your online account and into Manage Payments. Under Change Payments this is the explanation from Eon Next on how Direct Debits are... see more
  • I'm out of here!
    I’ve been looking at The OFGEM rules in relation to the setting of Direct Debits, and it seems that fair and reasonable isn’t the test, instead they... see more
  • Energy smart meter issues creating north-south divide
    Yep - that's certainly how it's been sold to the consumer, and many folk just seem to look at how as individuals they can manage without needing a... see more
  • I'm out of here!
    @Mailman unfortunately it’s a regular negotiation, but if the 10% online reduction option works that make life simpler. ​​​​​​​the adjustment... see more
  • I'm out of here!
    The issue that probably exists is that folks like @meldrewreborn ring up CS and complain that the DD amount is too high. Some/perhaps many may have... see more
  • Energy smart meter issues creating north-south divide
    @geoffers you are not wrong but does the way things are done only get changed when the MSM identify the problem? The smart meter programme is... see more
  • I'm out of here!
    @Lee_EONNext yes it’s an estimate, but it comes from a third party and as my supplier you have better data that could be used to give a much... see more
  • Faulty meter
    @KarenRay Hey, 4 weeks ago 😲 Have you got the meter changed yet? I see @WizzyWigg has basically resolved this however I just wanted to check in.... see more
  • Exit Fees
    @Nanny It's a pleasure, honestly. There are lots of members on here who will step in before us moderators anyway, sometimes it's good to speak to... see more
  • Energy smart meter issues creating north-south divide
    Although these sort of comments are probably quite relevant now, what people don't seem to understand or take into account is that when the system... see more
  • I'm out of here!
    @meldrewreborn I understand, I really do however again the EAC is purely an estimate. In terms of your monthly DD we look at actual usage not so... see more
  • IHD not working
    Still might be worth letting us know what IHD you have. There's lots of different types around. ​​​​​​​Pop a photo up if you can. The more info the... see more
  • IHD not working
    @Netsavings It may have an internal rechargeable battery too. If the device still works if you disconnect from the mains you have an internal... see more
  • IHD not working
    Thanks. Unfortunately no batteries. Plugs into mains. see more
  • IHD not working
    @Netsavings Which IHD do you have? You say you've unplugged it and shut it down but does it also have batteries? If by any chance it does have... see more
  • A great big E.ON Next community welcome!
    Monday 11th November 2024 Good Afternoon Community members! It's a new week which means new members! 😊 Welcome to our Eon Next Community... see more
  • Smart View2 Frozen
    @Daveyt69 As with mine. I also checked the lights on the actual meter and bot are flashing green at the intermediate pace of flashes. No idea... see more
  • Control over direct Debit
    @Ceinwen ​​​​​​​you can contact them with up to date readings , demand (yes) return of your credit and set a new DD for the next 12 months. It... see more