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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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Thank you for the reply and information, and as I've just explained to @meldrewreborn, I must apologise for this “quick, unthinking, off the mark... see more
- 2 Hours Ago
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Yeah, I must apologise for that “quick, unthinking, off the mark reply,” I was just replying in the wrong mood as I'm in the middle of having some... see more
- 3 Hours Ago
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@retrotecchie Having one fuse covering 24 flats doesn't seem that sensible to me. That means cutting the supply to all 24 flats just to fit a smart... see more
- 3 Hours Ago
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@meldrewreborn Twenty percent of whatever I make sounds fair to me 👍 see more
- 3 Hours Ago
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@Ulidiaan Is there a supply fuse below the meter? If so it might be that the DNO is responsible, not you or the management company (even if the... see more
- 4 Hours Ago
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@Ulidiaan Everything prior to the meter is the responsibility of your Distribution Network Operator, although in your situation the fact that the... see more
- 4 Hours Ago
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last year i got the 25% discount to my energy bills will i be getting that 25% discount this year starting from october through the Winter... see more
- 4 Hours Ago
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With the switch of RTS Eon tried to fit a smart meter but could not as the input cable to the meter was multicore and apparently it must be solid... see more
- 4 Hours Ago
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Tuesday 3rd September Let's give a big Community welcome to our newest members 🎉 @DPF @flat3vulcan @JOnSue @Michal @Norman1936 @Oldepowerhouse... see more
- 4 Hours Ago
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If you re-read the extensive reply given by the OP, the larger than expected bills were entirely due to the customer's use of heating and the hot... see more
- 6 Hours Ago
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@retrotecchie thanks. Do you know how best we insist on single rate? I'm sure if we just book an appointment they will replace the 2-rate meter... see more
- 8 Hours Ago
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@meldrewreborn You rang? @Snoop Likely a WAN not-spot. Reliant on 3G communications which is being switched off at a rate of knots.... see more
- 18 Hours Ago
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I’m tagging @retrotecchie, he’s more au fait with this technical stuff. see more
- 19 Hours Ago
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Hello Community Members! 👋 From 1st October 2024, we’ll be removing our 100% renewable offer from most of our fixed tariffs. The Renewable Energy... see more
- 20 Hours Ago
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I’m in the south. see more
- 20 Hours Ago
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Monday 2nd September It's starting to feel like Autumn 🍂 Let's welcome our newest members @Jennifer0102 @batemandawn @Patricia134 @paulw193... see more
- 20 Hours Ago
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@Mailman With mine, it seems to definitely be a comms issue where we live in Northumberland, because my next door neighbours have exactly the... see more
- 22 Hours Ago
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Your comment isn't really that helpful to @mzmai. There's no evidence that the meter is faulty or that someone else is draining energy. We don't... see more
- 23 Hours Ago
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@mzmai - (~“ORIGINAL COMMENT DELETED”~) UPDATE: I must apologise for this “quick, unthinking, off the mark reply,” as I was just replying in a... see more
- 1 Day Ago
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@Snoop Happy to help. Also are you north or south - different systems in use, which might affect others ideas. see more
- 1 Day Ago
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If routine data is getting through, but readings data is not it implies that between the comms hub and the supplier there is a problem, but whether... see more
- 1 Day Ago
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@Andy65 @Tommysgirl Both gas and electricity meter reads pulled on schedule followed by the transactions (on schedule) followed by the... see more
- 1 Day Ago
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Thanks - I'll try the IHD (got to dig it out and charge it up I guess). Reading the meters manually is inconvenient but not difficult but there are... see more
- 1 Day Ago
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@Snoop The gas meter should send its readings to the communications hub, which is attached to but not part of the electric meter, and as you say... see more
- 1 Day Ago
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Hello, I moved into my new build appartment this time last year. Electricity and Gas originally supplied by British Gas but I switched to EON... see more
- 1 Day Ago
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@molerat For me, the majority of the problems related to comms issues remain unsolved because the DCC has no contractual relationship with the... see more
- 1 Day Ago
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You could download one of the several third party apps out there ( which usually also give a much better view of your usage than the supplier... see more
- 1 Day Ago
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@Andy65 i switched my gas from EDF to Eon Next a few months ago. My final bill from EDF was estimated and considerably over the correct level.... see more
- 1 Day Ago
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