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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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No, I have a manual gas meter. I know that readings can appear late so I'm not fussing about missing ones at this early stage. But I do want to know... see more
- 8 Minutes Ago
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@Indyk_EONNext Hi l am unable to do the Meter readings myself now, l used to lay on the floor in the kitchen to do the gas, l am unable to do this... see more
- 15 Minutes Ago
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No still very much ongoing, meter has been switched back apparently and a new 15 page bill that makes no sense whatsoever and now being looked at... see more
- 16 Minutes Ago
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@GSV3MiaC Wonderful news. π Very similar experience to the forum's very learned comrade @geoffers . βββββββ see more
- 17 Minutes Ago
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Hey @Rollo how are you getting on with this now? I wondered if you managed to work it out or if you found a work around like @geoffers suggested? ... see more
- 23 Minutes Ago
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When you have a meter swapped TAKE A PHOTO OF THE OLD METER before you let them turn it off. Your smartphone camera will hopefully provide date,... see more
- 36 Minutes Ago
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11replies
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@WizzyWigg my smart meter has been working flawlessly for years, and the switch from octopus took an actual 48 hours. One day of which was, a... see more
- 47 Minutes Ago
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@Jeremy5 You don't by chance have a gas meter. I'm not an EV owner but do have SMETS1 meters. According to Eon "The Meters"are not communicating.... see more
- 54 Minutes Ago
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Hey Lesley π @Outtawork How are you getting on with your meter readings? Are they being sent remotely or are you still updating these yourself? see more
- 57 Minutes Ago
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@neilroper Meter reading tests have to be carried out and in the T&C's it quotes up to 15 days. Now I've no idea whether that's 15 working days or... see more
- 1 Hour Ago
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Good Afternoon @Juleskimck How are you? We would love to get an update on how everything went? Did you manage to get it all sorted? I have... see more
- 1 Hour Ago
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Hey @rjlincs I hope you're all well? Did you manage to get your direct debit sorted, Which option did you go with when adding the sort code... see more
- 1 Hour Ago
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It's very interesting to see the results of the poll on how everyone prefers to get in contact! π As it has been some time since this thread... see more
- 1 Hour Ago
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Hey @Kodak π How are you? Just checking in to see how you got with your complaint, has there been an agreed resolution? π see more
- 1 Hour Ago
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There is some great feedback reading through this thread π I would love to hear if anything has changed since 2023, have there been areas we have... see more
- 2 Hours Ago
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Hey @kellys27 π How are you? I appreciate this was some time ago and I just wanted to check in to see if you managed to get your bills sorted... see more
- 2 Hours Ago
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Hi, I recently switched to EON Next to move onto the EON Next Drive tariff. The switch to the Next Drive tariff I believed was due to take place... see more
- 2 Hours Ago
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@Poppy_EONNext Many thanks for your help, Poppy! I can now see 'switch accounts' in the menu, and have switched back and forth between the two... see more
- 2 Hours Ago
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Hey @LUCKEY3 How are you? I know we spoke over dm a few weeks ago and I am just checking in to see if you have now received your Standard of... see more
- 2 Hours Ago
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@retrotecchie This is a great idea! did you get any further with your data? It would be great to hear how you're doing! π see more
- 3 Hours Ago
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Hey @molerat π How are you? Just checking in to see if you managed to contact our customer services team and set your billing date, you can... see more
- 3 Hours Ago
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@POIuy354 I've asked the question π€ As soon as I get a reply I will let you all know! see more
- 3 Hours Ago
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@DebF_EONNext Thank you for this. In mid-May I was told that the Β£10 incentive was issued manually and was subject to delay, but I've heard... see more
- 3 Hours Ago
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@Sandfire thanks for taking the time to post, we would love to hear further down the line how you get on with your chosen tariff π @POIuy354 thanks... see more
- 3 Hours Ago
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Morning @iqranoor How are you? Welcome to our Eon Next Community and thank you for reaching out here π As @WizzyWigg has advised it may be... see more
- 4 Hours Ago
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