Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

  • 18,861
    members
  • 2,239
    users online
  • 57,342
    total posts
  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • E-on policy on billing when meter signal goes missing
    No, I have a manual gas meter. I know that readings can appear late so I'm not fussing about missing ones at this early stage. But I do want to know... see more
  • Meter
    Thank you Deb. You are a star.You have achieved in less than a week something I have spent nearly 3 months on . The meter not belonging to me has... see more
  • Old meters
    @Indyk_EONNext Hi l am unable to do the Meter readings myself now, l used to lay on the floor in the kitchen to do the gas, l am unable to do this... see more
  • Back Billing when in credit
    No still very much ongoing, meter has been switched back apparently and a new 15 page bill that makes no sense whatsoever and now being looked at... see more
  • Switching to Eon Next Drive tariff
    @GSV3MiaC Wonderful news. πŸ˜€ Very similar experience to the forum's very learned comrade @geoffers . ​​​​​​​ see more
  • Smart Connect V.4 pilot tariff
    Hey @Rollo how are you getting on with this now? I wondered if you managed to work it out or if you found a work around like @geoffers suggested? ... see more
  • Meter
    @andyl I've popped you a DM with some good news πŸ˜‰ see more
  • Old meters
    When you have a meter swapped TAKE A PHOTO OF THE OLD METER before you let them turn it off. Your smartphone camera will hopefully provide date,... see more
  • Switching to Eon Next Drive tariff
    @WizzyWigg my smart meter has been working flawlessly for years, and the switch from octopus took an actual 48 hours. One day of which was, a... see more
  • E-on policy on billing when meter signal goes missing
    @Jeremy5 You don't by chance have a gas meter. I'm not an EV owner but do have SMETS1 meters. According to Eon "The Meters"are not communicating.... see more
  • Old meters
    Hey Lesley πŸ‘‹ @Outtawork How are you getting on with your meter readings? Are they being sent remotely or are you still updating these yourself? see more
  • Switching to Eon Next Drive tariff
    @neilroper Meter reading tests have to be carried out and in the T&C's it quotes up to 15 days. Now I've no idea whether that's 15 working days or... see more
  • Letter of satisfaction
    Good Afternoon @Juleskimck How are you? We would love to get an update on how everything went? Did you manage to get it all sorted? I have... see more
  • Changing direct debit online
    Hey @rjlincs I hope you're all well? Did you manage to get your direct debit sorted, Which option did you go with when adding the sort code... see more
  • Getting in touch... How would you do it?
    It's very interesting to see the results of the poll on how everyone prefers to get in contact! πŸ‘€ As it has been some time since this thread... see more
  • Overcharged Β£6,000 over 13 years after meter change.
    Hey @Kodak πŸ‘‹ How are you? Just checking in to see how you got with your complaint, has there been an agreed resolution? 😊 see more
  • E.ON Next community, we want your feedback!
    There is some great feedback reading through this thread 🌟 I would love to hear if anything has changed since 2023, have there been areas we have... see more
  • Back Billing when in credit
    Hey @kellys27 πŸ‘‹ How are you? I appreciate this was some time ago and I just wanted to check in to see if you managed to get your bills sorted... see more
  • Switching to Eon Next Drive tariff
    Hi, I recently switched to EON Next to move onto the EON Next Drive tariff. The switch to the Next Drive tariff I believed was due to take place... see more
  • Viewing two linked accounts
    @Poppy_EONNext Many thanks for your help, Poppy! I can now see 'switch accounts' in the menu, and have switched back and forth between the two... see more
  • Standard of Performance
    Hey @LUCKEY3 How are you? I know we spoke over dm a few weeks ago and I am just checking in to see if you have now received your Standard of... see more
  • Documentation for Meters
    @retrotecchie This is a great idea! did you get any further with your data? It would be great to hear how you're doing! 😊 see more
  • Smarts Fitted - What Billing Cycle ?
    Hey @molerat πŸ‘‹ How are you? Just checking in to see if you managed to contact our customer services team and set your billing date, you can... see more
  • Next Drive Smart and VW ID3
    @POIuy354 I've asked the question πŸ€“ As soon as I get a reply I will let you all know! see more
  • Next Drive Smart and VW ID3
    @DebF_EONNext Thank you for this. In mid-May I was told that the Β£10 incentive was issued manually and was subject to delay, but I've heard... see more
  • Next Drive Smart and VW ID3
    @Sandfire thanks for taking the time to post, we would love to hear further down the line how you get on with your chosen tariff 😊 @POIuy354 thanks... see more
  • Asbestos surprise!!!
    Morning @iqranoor How are you? Welcome to our Eon Next Community and thank you for reaching out here 😊 As @WizzyWigg has advised it may be... see more