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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@ThomasK @Prettyeyez Thank you both for your feedback! 😊 I'm sorry for any stress this is causing, customer eligibility has been selected across... see more
- 19 Minutes Ago
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Not to worry @Devo56 I will pop you over a dm so we can get this resolved for you! 😊 see more
- 28 Minutes Ago
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Sunday 17th November 2024 Good Morning Community Members! I hope you're all having a lovely Sunday morning so far!? Just popping by to... see more
- 30 Minutes Ago
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Update following my complaint. Complaint team (unhappy@eonnext.com) have provided an initial response. I now have a complaint number. I am... see more
- 1 Hour Ago
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I was told no readings were happening, so I sent a request for someone to visit my home and fix the problem, Still no one has fixed the problem. see more
- 1 Hour Ago
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Heyy @Devo56 I hope all is well? I am sorry to hear you have been experiencing issues with your smart meters and we haven't yet been able to... see more
- 1 Hour Ago
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I was told my smart meter is not working, 6 months later. No one has been out to fix it, see more
- 1 Hour Ago
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@Tammer I have better experiences with the Bright app compared to the Eon Next app although the latter has been better lately for me. So keep... see more
- 15 Hours Ago
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I thought I’d give a quick update. Eon may try to provide me with a IHD. Nothing as yet. in the meantime I’ve started using the eonnext app. It... see more
- 16 Hours Ago
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@pmv039 thanks @geoffers. I have today raised a complaint about the dealy and also raised a complaint about my submitted smart meter readings not... see more
- 23 Hours Ago
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Good Morning Community 👋 How are we all this morning? We have some new members to welcome today, huge hello to - @brevs @pfrosty @Raymondeasep... see more
- 1 Day Ago
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I’m not against fixed Direct Debit, because I can understand that people who have salaries with a fairly set amount coming in each month, can... see more
- 1 Day Ago
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@meldrewreborn I think much the same as @retrotecchie 1: Variable Direct Debit is the best way to avoid inaccurate calculations of fixed... see more
- 1 Day Ago
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Sorry to hear this, and sorry I can't be more helpful, but it sounds like you're not alone with this problem ☹️ (only took me a day or so last year)... see more
- 1 Day Ago
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Ten days ago I moved from EDF to EON Next and then to the Drive v4 tariff. Move happened on time and I sent the first meter readings from my smart... see more
- 1 Day Ago
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@meldrewreborn I think you know what I think! 1. Variable Direct Debit is the best method to ensure you don't build up any credit or debit... see more
- 1 Day Ago
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OFGEM sent me the following in relation to the setting of Direct Debits..... "Suppliers are required to take all reasonable steps to ensure that... see more
- 1 Day Ago
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@cathbloom Firstly, you will need a good electrician to survey both properties and make sure that once you combine the two, the incoming supply... see more
- 1 Day Ago
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How do we go about connecting up the utilities so we only have one meter? see more
- 1 Day Ago
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This morning's update. My installation appointment has been booked for next week. I've asked the guy to confirm that the new meter is appropriate for... see more
- 2 Days Ago
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Hey @Pixie13, Welcome to the Community 😀 It looks like you have had some great advice! Did you manage to get this sorted? We would love to know if... see more
- 2 Days Ago
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Good Morning 😁 How is everyone doing today? A very warm welcome to our newest Community members @Dannyprels @Laura @JosephDrurl @GuyJK @PatE &... see more
- 2 Days Ago
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