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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Hey @Sareidy welcome to the community 👋 Have you managed to talk to an Energy Specialist? How did you get on? 😀 see more
- 26 Minutes Ago
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Saturday 7th September Good Morning Community 👋 We have some more new members to welcome today, let say a huge welcome to : @Chloepb @Brenttum... see more
- 3 Hours Ago
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@Sbaker68 @LeeOMara @CAWOLDFARM @Corrinef @MikeCymru77 @Malcolm22 @luciane @Jollypat @Lawson @Melv @alexedwards @Krdent @ivanrayner @harrylwd4 @Judi... see more
- 17 Hours Ago
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Evening community 👋 Just to make you all aware there's some planned maintenance on Smart Pay As You Go: Sunday 8 September 2024 7am - 9am ... see more
- 17 Hours Ago
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@HelenaP_EONNext Hi Yes the smart meter do now appear to be sending readings. I have contacted customer services on a few occasions however... see more
- 18 Hours Ago
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@MikeCymru77 Hey 👋 Ok so a lot of this is quite over my head so I will leave our @Lee_EONNext to help you out with the big stuff! Question... see more
- 18 Hours Ago
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@Andy65 Many thanks Andy, when I get a few hours to spare I'll give them a call!!! see more
- 22 Hours Ago
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@BEJB The DD should be based on your estimated annualised usage. So it shouldn't need to change much if your cycle of consumption doesn't change... see more
- 1 Day Ago
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@BEJB I live in an electricity-only house. So do around 20% of E.On Next customers. I've never had a problem with DD levels as I pay by variable... see more
- 1 Day Ago
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Our house used to be 2 small cottages, so we have 2 meters. Both cottages are heated by ASHPs. We have a small electric car. We don't use fossil... see more
- 1 Day Ago
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I think you'll need to call them @Jollypat as it's clearly something they've done and as customers we're limited to what we can change. From what you... see more
- 1 Day Ago
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The meter numbers and MPAN's seem to match up and are the same in Bright. I'll update again if EON end up having any luck fixing their back end... see more
- 1 Day Ago
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@Snoop One thing worth doing. Have a look at your account and see what meter serial numbers they have associated with your account. Look at... see more
- 1 Day Ago
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So actually all LEDs on the communication unit are flashing once every seconds except the mesh one. And I’ve noticed that I can get full 30 minutely... see more
- 1 Day Ago
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Hi Andy, have done all that but it is bills and also about my FIT Account also, only recently started happening. I have just started a new Tarrif so... see more
- 1 Day Ago
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Hi @Jollypat Is it just marketing information you are receiving by post or is it bills as well? There are limited settings you can change for... see more
- 1 Day Ago
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Hi @neilmorgan. I don't know if you ever resolved this but my IHD is exactly the same as yours and my smart meter was installed by EON. When my... see more
- 1 Day Ago
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@Malcolm22 Hey Thank you for reaching out, Just for clarification, we have Offices in the UK and South Africa. You could speak to anyone from... see more
- 1 Day Ago
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@Malcolm22 there are people overseas particularly I think on WhatsApp and similar digital platforms. Not aware of Eon Next hiding anything, who I... see more
- 1 Day Ago
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@Kal Hey I have responded to your DM however just thought I would also direct you here to this thread... see more
- 1 Day Ago
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My 5-terminal smart meter was fitted yesterday and seems to be working fine. I can't be sure the night circuit was energised for the whole 7 hours as... see more
- 1 Day Ago
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@piggles73 Oh that's great! I worked with Russel for many years, he was the king of finding lost application forms. Let me know if you need... see more
- 1 Day Ago
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