Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • I'm out of here!
    @DebF_EONNext I’m sorry but the explanation offered doesn’t wash in my case. I’ve been here since 1977. The industry EAC frankly isn’t fit for... see more
  • The Great British Insulation Scheme
    Not seen @Beki for quite a while. Having surfed the waves the only contact info I can find is this: Probably Monday to Friday 9.00 to 5.00 ish. I... see more
  • Death - no will and no relatives
    @DebF_EONNext A great story. When families drift apart this is what can happen. While it’s great for the beneficiaries to get an unexpected... see more
  • Drive V4: Where to find usage data
    Thanks @geoffers, I've signed up to Bright App, so I'll explore and see what their API offers 😊 see more
  • Can't lower direct debit
    Afternoon @geoffers Brave is my number 1 browser 👍. 🤓 see more
  • Drive V4: Where to find usage data
    Download the Bright app - register your meters then go into their parent site glowmarkt.com and you'll have access to all their APIs - may provide... see more
  • Can't lower direct debit
    Another thing if you're using Brave - this browser has an excellent function which blocks the annoying GDPR cookie acceptance pop up. This works... see more
  • Drive V4: Where to find usage data
    I'm new to E.On Next (and on Drive v4), having just moved from Octopus where I did make a lot of use of their API capabilities in Home Assistant and... see more
  • I'm out of here!
    Not sure if it'll make any difference, but because it takes three or four days from my DD being taken from the bank to it appearing on my EOn... see more
  • I'm out of here!
    @meldrewreborn I hope you're back to your usual disposition soon! I completely understand what you are saying. The issue is while we can manually... see more
  • Death - no will and no relatives
    I was chatting about this with my Grandad the other day. I love genealogy and I have been delving into my family history and I mentioned his Great... see more
  • The Great British Insulation Scheme
    @Beki Our application seems to have got lost in the system after the survey for extra loft insulation was carried out and we have no idea who to... see more
  • I'm out of here!
    @DebF_EONNext my EAC is wrong and I’ve proved it. However Next apply the industry computed figure that would baffle Einstein as if it is the... see more
  • Can't lower direct debit
    A few things with respect of your browsers that are worth trying. 1) Ensure you are using the same email address and password you use for your app. ... see more
  • Can't lower direct debit
    @Pixie13 I would suggest switching to variable DD if you can deal with higher bills in the winter months. My own consumption dropped over 2... see more
  • Everyday Tracker FAQs
    @geoffers for me, the time shifting appliances would be washing machine, dishwasher, tumble dryer, vacuum cleaner (2.1 kW!). The first is... see more
  • Can't lower direct debit
    Hi, could you give me some advice about my direct debit please? My energy usage has dropped massively in recent months now that I no longer have... see more
  • Everyday Tracker FAQs
    @Andy65 - totally agree, which is why I wanted to do some analysis of trends over the previous year. If my calculations are correct (haven't got... see more
  • A great big E.ON Next community welcome!
    Good morning community 👋 We have some new members to welcome this morning, big welcome to @JoRH @GretaS @SteveK @Crowlandidiot @Hughd21 @JimiK1017... see more
  • Everyday Tracker FAQs
    @geoffers I asked a similar question to @meldrewreborn on another thread, I was interested in seeing the 30 minute prices plotted across 24 hours... see more
  • I'm out of here!
    @dl1234 For what it's worth I don't find anything they've written as being aggressive or threatening in any way, but as others have said the... see more
  • A great big E.ON Next community welcome!
    Good evening community 👋 Welcome to our newest members @robertbeaumont1974 @Jesselumma @Rolandas @Ceinwen It's proper chilly this evening,... see more
  • I'm out of here!
    I was surprised to see these responses as my browser indicated there was a problem when posting and suggested that the post had not been published -... see more
  • Where does all the interest go?
    I suspect that the more "fixed" your electricity price p/kWh is, the more "future agreements" with "the wholesale market" got made, and some of those... see more
  • Where does all the interest go?
    @SteveK the credit balances provide working capital to the supplier. It was a factor in the plethora of challenger companies that existed before... see more
  • Where does all the interest go?
    Indeed which is why my account is currently showing a Debit (DR) balance for 17 days each month as per until the payment of £97.84 is taken by VDD... see more
  • Where does all the interest go?
    That's about the size of it from a fellow consumer.🍺 see more
  • Where does all the interest go?
    @Mailman in practice you are always using the supplier’s credit, because even when you pay the latest bill, you are already half a month into the... see more
  • Where does all the interest go?
    In short, you don’t know where the interest (if any) goes? see more
  • Where does all the interest go?
    Thanks for your responses! Maybe I e used the wrong terminology.. not sure.. I am making the point that I am in credit by £300 and therefore E.ON... see more
  • Where does all the interest go?
    ​​​​​​​I think in the regulated finance industry clients' money is retained in a Client Money Account (CMA) rather than going onto general corporate... see more
  • Where does all the interest go?
    As someone who has a debit balance on my account due to paying by Variable DD (this means I actually have a debit balance for approx 17 days out of... see more
  • Economy 7 not switching on storage heater
    @Whyisitsohard that's amazing to hear - thank you for giving us all an update. If you need anything else, pop back - don't be a stranger 😁 see more
  • Where does all the interest go?
    Dear E.ON Next, Where does all the interest earned from customers money go? I was lucky enough to have a savings account that was earning me... see more
  • Everyday Tracker FAQs
    Have look at some of the earlier posts, when they first announced this was coming - I did some calculations over the last year's daily average... see more
  • App showing new then old usage graphs
    That definitely requires a special space in the Science Museum. ​​​​​​​Is it socks off for those more complicated computations. 🤣🤣 see more
  • App showing new then old usage graphs
    And if you're into IT you can also use them for counting in binary up to 2^14 (using the pads on the fingers between the joints) 🤪 see more