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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Presumably your online account (in the meter readings section and the meter reading history) reflects the smart readings shown on your bill. see more
- 10 Hours Ago
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@JonP I know (from personal experience using Surfshark) that you cannot logon to Eon Next's online site if the VPN is enabled. My bank, HMRC (+... see more
- 10 Hours Ago
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@Fowler1957 I have a Chameleon 3 IHD and by pressing the icon that has a flash and a flame I can toggle to an Electricity-only display. Perhaps... see more
- 10 Hours Ago
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@Fowler1957 I think you must be referring to the IHD (In-Home Display). I don’t know the answer but if you can tell us what type of IHD you have... see more
- 11 Hours Ago
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@JoeSoap we don't have gas, so I would prefer an electricity only display on my smart meter see more
- 11 Hours Ago
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Hi @JonP . I'm not sure I'm the lucky one. There are way more sites that are equally "horrendous" when it comes to password managers. They include... see more
- 12 Hours Ago
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I have tried multiple PCs, platforms and browsers. It's been particularly bad over the last week, but always takes a few attempts. Lucky you anyway... see more
- 12 Hours Ago
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Hi @LisaD unfortunately you haven't tagged in @Connor_EONNext . To do so always use either 'Reply with quote ' or 'Reply '. No worries I've tagged... see more
- 13 Hours Ago
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Hi Connor, how do i go about getting in touch with someone? see more
- 13 Hours Ago
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@Nomis Always worth a try. If you don’t have a user manual this might help… https://www.smartme.co.uk/documents/Pipit-500-Quick-Start-Guide.pdf see more
- 14 Hours Ago
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Hi Joe, thanks for that. The Pipit 500 only works when plugged in, but there's a socket near the meter, so I've plugged it in and put it in the... see more
- 14 Hours Ago
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Looks like it’s 0808 👍 closed weekends, will ring Monday see more
- 14 Hours Ago
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@Nomis It can take up to six weeks for everything to work properly after switching supplier. You could try switching off and unplugging the IHD... see more
- 14 Hours Ago
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@Connor_EONNext i was going to today but the number in the email they sent me doesn’t work. Unfortunately we're unable to discuss E.V. tariffs... see more
- 14 Hours Ago
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@Fowler1957 Can you elaborate please? see more
- 14 Hours Ago
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Can I remove the gas element from my display? see more
- 15 Hours Ago
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Afternoon @JonP Just tried my online account on Android, Mac OS, and Linux using Chrome, Firefox, Safari and Brave with no difficulties. App also... see more
- 15 Hours Ago
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Just checked the T&C's which say this So since the tariff clearly states "there is no exit fee" I assume you can change mid term, though it is... see more
- 15 Hours Ago
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Hi there, we recently moved to Eon and previously had an IHD that worked perfectly (Pipit 500). However, since moving over to Eon, it just says it's... see more
- 15 Hours Ago
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@munromagic Glad to see it's all working - thank you for the update 😁 see more
- 16 Hours Ago
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@TAYLOROY Have you spoken to one of our energy specialists about changing your Next drive tariff? It would be great to hear an update 😁 see more
- 16 Hours Ago
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Hello @LisaD, welcome to the community 👋 You may see reversed charges when your account has been un-billed and then re-billed again to either correct... see more
- 17 Hours Ago
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You seriously need to do something about your online experience, as it's horrendous. I have worked in IT for about 25 years, so I know what I'm... see more
- 17 Hours Ago
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