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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@PaulFenech Hello 👋, I am sorry to hear of your experience with contacting our customer service teams! were you able to contact one of our energy... see more
- 2 Hours Ago
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Hi we're planning on upgrading our house supply fuse from 60a to 100a. I'd just like to know what eon smart meters are rated for as I plan to... see more
- 3 Hours Ago
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Good afternoon 🍂 A big welcome to our newest members @Earlsgate @Raymondeasep @Froggy It is great to have you join our E.ON Next Community! 🌟 ... see more
- 10 Hours Ago
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@PaulFenech I agree, their call answering times need a lot of improvement. They probably need more call handlers, but will have cut back on... see more
- 11 Hours Ago
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Been on hold again now, for 18 minutes and counting... Customer service is utter dross! see more
- 12 Hours Ago
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Well, you can't - it doesn't work... see more
- 12 Hours Ago
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@PaulFenech You can book an appointment for a smart meter installation through your E.On Next account online see more
- 12 Hours Ago
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I've tried contacting several times to arrange to have a Smart Meter installed; each time I call I'm on hold in excess of 40 minutes. What on Earth... see more
- 12 Hours Ago
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I hope you have success elsewhere, but fear you may be at the start of a long and ultimately fruitless journey. Good luck. the fact that solving... see more
- 1 Day Ago
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@RonS1 I would love a smart meter and am only 'sceptical' because I know what they should be capable of but sadly aren't. I do have... see more
- 1 Day Ago
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@meldrewreborn I didn't say that "it's a shame that you 'both' don’t have smart meters" I said "It's a shame that the main two people... see more
- 1 Day Ago
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@Froggy How much credit can I put on my top-up key and electricity prepayment meter (not smart)? Your prepayment meter can hold up to £249 of... see more
- 1 Day Ago
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@Froggy no there is no benefit. Exactly the same as people with credit on their accounts who are not on prepayment - essentially you are... see more
- 1 Day Ago
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Good morning! 👋 And a Big welcome to our newest memebers @StevenMuh @Oxobob @JamesMessenger and @Bella23. I'd love to know what brought you all... see more
- 1 Day Ago
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am I correct in this as I pay for my electric before I use it. see more
- 1 Day Ago
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@RonS1 I don’t think it’s a shame that @retrotecchie and I don’t have smart meters. It is a real demonstration that intelligent people can... see more
- 1 Day Ago
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The notion that by encouraging consumers to shift consumption away from peak demand times is totally correct - if successful we might get away with... see more
- 1 Day Ago
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Having heard Greg Jackson (founder of Octopus Energy) interviewed on Desert-Island-Discs it strikes me that Octopus is probably one of the few... see more
- 1 Day Ago
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@meldrewreborn Oooh....he'll be re-nationalising the energy industry and reintroducing the CEGB before too long then. One lives in hope...🤣🤣🤣... see more
- 1 Day Ago
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@RonS1 I started my solar journey in 2005 and completely agree that the energy companies in conjunction with OFGEM and several flavours of... see more
- 1 Day Ago
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It's a shame that the main two people contributing possible answers to my questions appear to not have smart meters and are sceptical of them. Thank... see more
- 2 Days Ago
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I wonder if it is something to do with my meter being non-communicating for about 10 days in August, which I also posted about recently. Perhaps they... see more
- 2 Days Ago
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Saturday 14th September Good evening everyone, lots of new members to welcome today 😊 @jacobmcl7 @Brendapalmer @Andyb1964 @TSUProperties... see more
- 2 Days Ago
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@RonS1 suppliers don’t regard IHDs as an essential bit of kit and outside of the 12 month warranty period completely wash their hands of any... see more
- 2 Days Ago
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I guess I'm not going to get an answer on sorting out IHDs on this forum so I'll do some investigation myself. However as an interim point here's... see more
- 2 Days Ago
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@RonS1 unfortunately there are hundreds of meter models, and what is available in terms of user guides has no consistency see more
- 2 Days Ago
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You'll never know but it looks like the Data Collector has collected an incorrect usage amount or their system has thrown a wobbler due to corrupt... see more
- 2 Days Ago
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@solidbond I've just edited my post above. see more
- 2 Days Ago
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