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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@richard9900 Your consumption has been unknown from Dec 22 to Apr 24. From Dec 20 to Apr 22 you consumed about 1500 units by my reckoning. ... see more
- 10 Hours Ago
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@richard9900 Hi, I'm glad to read you're getting an exchange, please keep us informed on how this goes. In terms of the bill after its resolved.... see more
- 11 Hours Ago
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Hi. Let me post the entire smart meter readings. I do so in the hope that someone might be able to give me a heads up on how EON & myself ought to... see more
- 12 Hours Ago
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@JohnS99 Great to hear John!! You can claim upto 4 times a year for your SEG now too, so no need to leave it a year if you don't want too. ... see more
- 12 Hours Ago
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Hi. Thanks for that, it encouraged me to look for earlier data. I've now got the entire history of Smart readings starting at "1" which was recorded... see more
- 12 Hours Ago
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@Lee_EONNext One week in and shiny new smart meter recording import/export - also confirmation from metering team that EON is 'drawing' data... see more
- 13 Hours Ago
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@richard9900 Looking at your numbers again your electricity usage from the smart readings look a little suspect as well. Month to month back in... see more
- 14 Hours Ago
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Eon Next will almost certainly use the EAU (Estimated Annual Uage) figures for your property which may or may not be close to your reality. Time to... see more
- 15 Hours Ago
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The meter guy this morning said that EON probably would refer to previous known usage. At the moment, the basis of previous usage that I know about ... see more
- 15 Hours Ago
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I would guess they use historical usage data. If you can work back yourself over a previous similar period to that being estimated in order to come... see more
- 16 Hours Ago
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Meter has been changed this morning.I'm just wondering if anyone knows how EON will come up with my electricity usage, given that the meter has been... see more
- 16 Hours Ago
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Ah yes, I see that now. In that case, going by the smart readings, the latest estimates look low. It still begs the question about what customer... see more
- 16 Hours Ago
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@JoeSoap - if you look at his manual readings, it looks like the meter has been "stuck" reading 2398 since march '23 see more
- 17 Hours Ago
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@richard9900 It seems you are able to read the meter and submit readings so I can’t see where doubt comes in. see more
- 18 Hours Ago
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@richard9900 Have you contacted customer service? If so, what is the story ? see more
- 18 Hours Ago
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Hi. My electricty meter went faulty maybe about 16 months ago. What should EON do so that I receive the benefit of any doubt, or that my usage is... see more
- 18 Hours Ago
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Hello @noel, welcome to the community 😀 I can see @retrotecchie has explained the way time changes affect your E7 times. If there's ever anything... see more
- 20 Hours Ago
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@retrotecchie probably the performing rights society would try to help as well. 😔 see more
- 22 Hours Ago
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Ok the thing I would now do is go back over all the statements in the last year and list what the EAU's are for each statement. Is there any... see more
- 1 Day Ago
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