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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Looking at my latest figures estimated annual usage (EAU) continues to be above my annualised advances (AA) nearly 2 years into flawlessly lifted... see more
- 47 Minutes Ago
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I've just emailed Customer Services with a request to change my Direct Debit to variable. There doesn't seem to be any way to do this on the app. ... see more
- 2 Hours Ago
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The installer was probably an independent contractor but was organised through the eonnext website. i am a bit fed up with this as I was kind of... see more
- 4 Hours Ago
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Here's a graph of my rolling 12 month electricity consumption back to 2022. My latest EAC is 1748!!! see more
- 5 Hours Ago
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Hey, no worries. I have popped you a dm so I can look further into this for you. 😊 see more
- 5 Hours Ago
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Hi, yes it was installed by eon next. see more
- 5 Hours Ago
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@Tammer Heyy, I hope all is well? Was the smart meter installed by Eon Next? As they are normally provided on installation. We have a great... see more
- 5 Hours Ago
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@Tammer. It’s too soon to use bright. Demand an IHD and make a complaint that one wasn’t supplied upon installation. It’s very poor service by the... see more
- 5 Hours Ago
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@Lee_EONNext Suppliers rely heavily on the industry EAC, which has many levels and uses, but it is the use in relation to the setting of... see more
- 5 Hours Ago
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Hi, I got the smart meters installed today but the installer said there are no IHD any more and just to use the website, Is this the new... see more
- 6 Hours Ago
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Sunday 10th November 2024 Hello to @tomlinbob @Nanny @MaryjoLaru @Ian71 @RobinsonsGang @davidgroocock welcome to our Eon Next Community! It's... see more
- 6 Hours Ago
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@meldrewreborn Morning, I've not had any updates on the last piece of information provided if i'm honest. I can see @DebF_EONNext has covered the... see more
- 9 Hours Ago
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@molerat we see a very limited number of consumers unhappy with attempts to jack up their Direct Debits. Some of us fight back , but I can well... see more
- 22 Hours Ago
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Evening @geoffers I think that after a week or so the app must get bored and when it does the graph display works fine. Except for the daily view. As... see more
- 1 Day Ago
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My daughter had a payment review last month and the DD was put up to some silly amount but she had sufficient credit to put it back down again to the... see more
- 1 Day Ago
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Working fine in both browsers for me. Is your account in credit ? If not, or insufficient credit, you will not be able to reduce the DD amount and... see more
- 1 Day Ago
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