-
Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
-
I agree that manuals are not handed to customers but this is sort of manual I have obtained on the internet for my meter. see more
- 57 Minutes Ago
-
46replies
-
0thumbs up
-
38395views
-
In order to bring decision makers under one umbrella, mad eyed Ed has lashed out £630m he doesn’t have to buy the ESO. Initially... see more
- 59 Minutes Ago
-
0replies
-
0thumbs up
-
8views
-
@solidbond Good to know that I’m not completely bonkers, but one comes across so many individual situations with unusual factors that it’s... see more
- 1 Hour Ago
-
6replies
-
0thumbs up
-
415views
-
I've done some calculations of my own, and it seems as if the reduction in kWh proce is as you suspected and is standard, as my calculations suggest... see more
- 2 Hours Ago
-
6replies
-
1thumbs up
-
415views
-
@Pete19612 Looking around and about methinks it's not just EoN Next it applies to. 🕵 see more
- 6 Hours Ago
-
2replies
-
0thumbs up
-
180views
-
Morning @Pete19612 It's been a while since we've seen you around I hope you're well? It sounds like the person you spoke to may not have had... see more
- 6 Hours Ago
-
2replies
-
0thumbs up
-
180views
-
If, and that’s a really big if, your EAC figures are used in the computation of the pledge discount that to me would be entirely wrong. if you... see more
- 7 Hours Ago
-
6replies
-
0thumbs up
-
415views
-
Just discovered that the friendly hours now no longer apply to normal prepayment meters (key meters). Only applies to PAYG smart meters. Got told... see more
- 7 Hours Ago
-
2replies
-
0thumbs up
-
180views
-
@solidbond i thought the reduction was applied at the same rate to all customers on pledge. So that small consumers got less benefit than large. ... see more
- 7 Hours Ago
-
6replies
-
0thumbs up
-
415views
-
@retrotecchie thanks a lot, I’ll call them now and see if they can do something. see more
- 7 Hours Ago
-
6replies
-
0thumbs up
-
646views
-
@RonS1 the manuals that are available are largely superficial and provide little or no technical information. So when @retrotecchie used the... see more
- 7 Hours Ago
-
46replies
-
0thumbs up
-
38395views
-
@jacobmcl7 I’ve just come across this thread and you’ve had excellent advice from @retrotecchie. you posts don’t seem to convey any sense of... see more
- 7 Hours Ago
-
6replies
-
1thumbs up
-
646views
-
@Mailman Thanks for the reply, but I've had a smart meter for over 2 years, and as I say, the previous reading were about 10% above my actual... see more
- 7 Hours Ago
-
6replies
-
0thumbs up
-
415views
-
Sorry but you are not correct. There are manuals available on-line for the two smart meters I have dealt with and I suspect for many others. Just... see more
- 11 Hours Ago
-
46replies
-
0thumbs up
-
38395views
-
@jacobmcl7 The meter is always live. It's just the output connection to your consumer unit that's disconnected by the internal relay. It sounds... see more
- 16 Hours Ago
-
6replies
-
0thumbs up
-
646views
-
@retrotecchie Thanks for the reply! When I press A though, I just get the standard ‘select mode’ with the vend mode, enter pin and set pin... see more
- 17 Hours Ago
-
6replies
-
0thumbs up
-
646views
-
@jacobmcl7 You could try this: Press the blue A button The meter will light up and display PRESS A TO CONNECT Press A again and... see more
- 17 Hours Ago
-
6replies
-
0thumbs up
-
646views
-
in short Eon Next don't have this ability. However Eon's DC (Data Collector) does and provides EAU (estimated annual usage) figures to Eon Next that... see more
- 17 Hours Ago
-
6replies
-
0thumbs up
-
415views
-
@jacobmcl7 see more
- 17 Hours Ago
-
6replies
-
0thumbs up
-
646views
-
Hello, I’ve just switched energy suppliers, as well as from a pay as you go contract to a credit one, and the house now doesn’t have any... see more
- 17 Hours Ago
-
6replies
-
0thumbs up
-
646views
-
@RonS1 Oh that there was. Us end users aren't given full manuals for the meters and as the meters are the sole responsibility of the suppliers,... see more
- 18 Hours Ago
-
46replies
-
0thumbs up
-
38395views
-
Is there a list of SMETS2 meters and whether they provide export data access? see more
- 18 Hours Ago
-
46replies
-
0thumbs up
-
38395views
-
So just how do E.On Next estimate my future usage to calculate my annual usage? Also, how do they actually calculate the reduction on the price cap... see more
- 19 Hours Ago
-
6replies
-
0thumbs up
-
415views
-
Update - after a couple of further emails between myself and customer services (Leighton and Nikita have been brilliant) everything is now in order... see more
- 1 Day Ago
-
15replies
-
0thumbs up
-
24457views
-
Friday 13th September Good afternoon Community 👋 Some more lovely new members to welcome today 😁 A huge welcome to @MarkC494 @Shamshar... see more
- 1 Day Ago
-
129replies
-
0thumbs up
-
122015views
-
@meldrewreborn I'm the other way around. I use more energy in the summer months as I spend a lot more time out in the workshop using the power... see more
- 1 Day Ago
-
17replies
-
0thumbs up
-
4592views
-
@retrotecchie I personally prefer Variable DD too, I was brought up in the traditional way of paying bills in full on receipt. I have a water... see more
- 1 Day Ago
-
17replies
-
1thumbs up
-
4592views
-
@RonS1 The IHDs may be identical, but are the meters and the communication hubs? Not all meters can provide export data across the HAN. see more
- 1 Day Ago
-
46replies
-
1thumbs up
-
38395views
No More Results
No Recent Activity