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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Hey @1960bus 😁 I appreciate this was posted a while ago. Just wanted to check in with you to see how you are getting on with your new meter? How... see more
- 1 Hour Ago
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Hey @Danie 🙂 I appreciate this was raised a while ago. How did you get on with this? It would be great if you could let us know 😁 see more
- 4 Hours Ago
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@Poppy_EONNext I understand. But that’s doesn’t mean that it’s fair to customers as a whole. It’s not as though we get a vote on whether these... see more
- 5 Hours Ago
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Thank you very much for your feedback @meldrewreborn 🙂 Prepayment customers and those in emergency situations who don't have sufficient... see more
- 6 Hours Ago
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Good Morning 🙂 I hope everyone is having a lovely day so far! A very warm welcome to our newest members @DiepVu13 @sdworboys @Elisa... see more
- 6 Hours Ago
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@HelenaP_EONNext many Thanks for the help. Fingers crossed the install goes smoothly. 🤞 see more
- 17 Hours Ago
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@JennyTP We should be able to view the statements from when your supply started at E.ON Next, if you were with E.ON before the change, we should have... see more
- 18 Hours Ago
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@TimB Our system will check smart eligibility regularly on the account to enable us to check if a customer is eligible for smart and any potential... see more
- 18 Hours Ago
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Do you now see "EOn" listed as the supplier on the meter/IHD? If so they must now have "ownership" of the meter so will be able to read your data. ... see more
- 18 Hours Ago
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@geoffers The two rate meter setting message came from Eon support, they mailed yesterday to say it’ll be sorted in a couple of days. They’ve... see more
- 19 Hours Ago
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Just to confirm the history from looking back at the earlier messages on the thread... your meter was performing correctly in smart mode, as you... see more
- 19 Hours Ago
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@meldrewreborn Certainly worth keeping up to date with any potential changes around the support for next winter! 😊 see more
- 19 Hours Ago
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@KAA Welcome to the community! 😊 Some of our tariffs may require a customer to agree to a smart installation where eligible, but we would need to... see more
- 19 Hours Ago
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Latest update is there is no update other than a visit from an Eon engineer who rebooted the comms hub which made no difference. Received an... see more
- 19 Hours Ago
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@Clairelou Welcome to the community 🙂 I'm sorry to hear of the issues you are having! have you been in contact with our customer service teams?... see more
- 20 Hours Ago
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Hello @Chelseapopsx, Connor here 👋 I know this was posted some time ago - just checking to see if this was all sorted? It would be great to hear an... see more
- 1 Day Ago
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Hello Community 👋 For anyone having trouble finding the export read on your smart meter, our very own @Poppy_EONNext has made posts for each type... see more
- 1 Day Ago
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Hi there We are having exactly the same problem. Had two meter changes and now they are saying we are using over 12000 kwh per yesr even though... see more
- 1 Day Ago
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Have you seen our latest short video on YouTube yet? Here is the lovely Beth with some of your price cap options... see more
- 1 Day Ago
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Well Howdy @skeeter 🤠 You are right the Next flex is our standard variable tariff and it isn't fixed. You do have the option just to change your... see more
- 1 Day Ago
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@KAA while many tariff’s terms require smart meters to be fitted, in practice there are so many ways to dodge or ignore requests to arrange an... see more
- 1 Day Ago
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@KAA This is the advice from the Citizen Advice. You don’t have to accept a smart meter if you don’t want one. If your supplier tells you that you... see more
- 1 Day Ago
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I am currently with a different supplier but looking to switch my duel fuel product. I spoke with an E-on advisor today about the product I was... see more
- 1 Day Ago
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@Poppy_EONNext Thank you for such a full, comprehensive and informative response. I would point out that those on variable direct debit and... see more
- 1 Day Ago
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Good Morning Community! 😃 We have some new members to say hello to today - huge welcome to : @skip77 @Angelarich @nkhan @Desbo1tsb @skeeter... see more
- 1 Day Ago
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Good Morning @meldrewreborn 🙂 I have been doing some digging and this is the information I have been given by our A&V / WHD manager - As well... see more
- 1 Day Ago
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@skeeter This is the Flex Tariff for my region (North West) but as you say it's best to have a chat with Customer Services. This is the change in... see more
- 1 Day Ago
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@WizzyWigg Thanks but that looks as if it is the Next flex not a fixed Tariff as very close to what we are currently on, I will contact the Customer... see more
- 1 Day Ago
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Hey @Julie Welcome to our Eon Next community, it's lovely having you here. 😊 I was just checking in to see if you managed to check your Economy... see more
- 1 Day Ago
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Evening @skeeter Have a look at this link to the EoN Next tariff search https://www.eonnext.com/tariffs . I found this for my region You will... see more
- 1 Day Ago
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@HelenaP_EONNext Hi we are on Next Drive V5 & Next Flex for Gas if we choose the Next Drive V6 for another 12 months is their a Gas fixed 12 month... see more
- 1 Day Ago
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@Jennyj I should expand on my attitude to smart meters. I think the smart metering programme has been one of the most colossal waste of money of... see more
- 2 Days Ago
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The Government has launched a consultation on expanding the Warm Home Discount scheme, primarily by removing the core group 2 criteria of a high... see more
- 2 Days Ago
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Really appreciate your input. I am not a big enough user to justify the costs of a battery at current market prices but obviously things could change... see more
- 2 Days Ago
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@SteveB31 Have a search for Harry's Farm Solar video. The problem you have is that the solar works best in the summer, but your heat pump needs... see more
- 2 Days Ago
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Thats great to hear IndyK! I do not use a timer for my heat pump as they say just leave it at a set temperature but anything that saves money is a... see more
- 2 Days Ago
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Hey there 👋 @SteveB31 I hope all is well? It's great to see, I can confirm we do offer a Next pumped tariff and you can find further... see more
- 2 Days Ago
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Hey @henda I appreciate this was a while back, but we would love to hear about how the exchange of your gas pipes went and if it affected your... see more
- 2 Days Ago
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Thank you for sharing @meldrewreborn, he really deep dives into the subject and has lots of great information 🙌 see more
- 2 Days Ago
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