-
Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
-
Good Morning Everyone We have some new members to celebrate 🎉 Please welcome @Trianglify @Fazal @StHildaTreasurer @needy @MargaretAnn @fredric... see more
- 11 Minutes Ago
-
88replies
-
0thumbs up
-
46638views
-
@Trianglify One thing you can do is to put a formal complaint into Eon Next at unhapp@eonnext.com listing all the facts and figures possible. Go back... see more
- 1 Hour Ago
-
22replies
-
0thumbs up
-
16196views
-
Hi - I have this exact same issue at the moment! how did you prove that the meter didn’t start at 0? I am speaking to Eon and they take the white... see more
- 1 Hour Ago
-
22replies
-
0thumbs up
-
16196views
-
Thank you- I tried this and did the setup with Bright but it says my meter point number is not eligible for this service which could be that I don’t... see more
- 3 Hours Ago
-
2replies
-
0thumbs up
-
237views
-
@Tommysgirl I'll be interested to see what you and @Mailman see. Of course you might not have anything that needs attention 😉. But then again... 😂.... see more
- 4 Hours Ago
-
23replies
-
0thumbs up
-
11937views
-
@Trianglify See if you can lift the usage data since the install date. A few of us use the Bright app and find it reliable. Also do you have a... see more
- 12 Hours Ago
-
2replies
-
1thumbs up
-
237views
-
@WizzyWigg I haven't checked my account yet, but I was rather hoping that the Health Check had either disappeared for good, or that there would... see more
- 12 Hours Ago
-
23replies
-
1thumbs up
-
11937views
-
Hi all I got a new smart meter installed 13th June, however it is unable to get any signal to send readings automatically so I have to manually... see more
- 15 Hours Ago
-
2replies
-
0thumbs up
-
237views
-
@DebF_EONNext passed me around until the line went dead. either not sure if possible to do domestic supply, to not sure available in my area see more
- 15 Hours Ago
-
5replies
-
0thumbs up
-
839views
-
Evening @DebF_EONNext If you don't want to act on it's findings then you can hide it for 35 days. Can't see any other settings for it. This is what... see more
- 16 Hours Ago
-
23replies
-
1thumbs up
-
11937views
-
@WizzyWigg oooh they must have done an update 😳 Is there any option to opt out or update your preferences yet? I know there was chat the last time... see more
- 17 Hours Ago
-
23replies
-
0thumbs up
-
11937views
-
Hey @needy welcome to the community 👋 thanks for taking the time to post 😊 has anyone you've spoken to so far given a reason why this can't be done... see more
- 17 Hours Ago
-
5replies
-
0thumbs up
-
839views
-
Sorry to hear. Personally never had a problem but then again I'm not Phase 3. Take a look at this post:... see more
- 18 Hours Ago
-
5replies
-
1thumbs up
-
839views
-
@WizzyWigg been through every published avenue and no joy, it's like talking to a brick wall see more
- 19 Hours Ago
-
5replies
-
0thumbs up
-
839views
-
Afternoon @needy As this is primarily a customer to customer forum, the only phone numbers that anyone is privy to are found here: ... see more
- 20 Hours Ago
-
5replies
-
0thumbs up
-
839views
-
Afternoon everyone I see it's back 😳. The problem it found was not a problem, at least to me it wasn't. 😁 see more
- 20 Hours Ago
-
23replies
-
1thumbs up
-
11937views
-
Afternoon @ChrissieMags23 Try another email. It's worth looking at your Eon Next app and Bright. I actually downloaded the CSV file from the DCC as... see more
- 21 Hours Ago
-
8replies
-
0thumbs up
-
1446views
-
@WizzyWigg I did email customer services about this issue last year when it was the reverse situation to what I have now, but never got an answer... see more
- 21 Hours Ago
-
8replies
-
0thumbs up
-
1446views
-
Afternoon @ChrissieMags23 Sounds familiar. It's only really since January that I've had both my meters (the same as yours Ex Npower installed 2017)... see more
- 21 Hours Ago
-
8replies
-
0thumbs up
-
1446views
-
@geoffers given the above fairly recent smart meter activity and one days electricity data on the app that I have outlined to @WizzyWigg I don’t... see more
- 22 Hours Ago
-
8replies
-
0thumbs up
-
1446views
-
@WizzyWigg yes I have still got the same meters as I had last year when I had the reverse problem to what I have now. Problem switched on... see more
- 22 Hours Ago
-
8replies
-
0thumbs up
-
1446views
-
@ChrissieMags23 You had the reverse problem last year. Electric no gas.... see more
- 22 Hours Ago
-
8replies
-
0thumbs up
-
1446views
-
@Usedtoskate Just had an update literally as I was typing, it's being worked on by out IT department, at the moment we're unsure where the error... see more
- 22 Hours Ago
-
6replies
-
0thumbs up
-
2357views
-
@Usedtoskate Hey, first off welcome. I have actually had this a few times on my personal account, whenever I click log in - it seems to not do... see more
- 22 Hours Ago
-
6replies
-
0thumbs up
-
2357views
-
@ChrissieMags23 - If you're meter is visible when using the Citizen's Advice meter checker, I wonder if it could be something simple like a typo with... see more
- 23 Hours Ago
-
8replies
-
0thumbs up
-
1446views
-
Hello As always trying to talk to Eonnext to impossible. Can someone help me with a contact number that I can sort this out with as I need this... see more
- 23 Hours Ago
-
5replies
-
0thumbs up
-
839views
-
Update:There's still time to head down to the Arndale Centre to meet some of our smart 🦉 energy specialists! We have been talking to lots of... see more
- 1 Day Ago
-
1replies
-
0thumbs up
-
2384views
No More Results
No Recent Activity