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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Lee_EONNext With EON, it's the same issue every month. For other companies I have direct debits with, the money shows in my account less than an... see more
- 59 Minutes Ago
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@jacroberts. If you contact customer services with up to date meter reading(s), you will then be able to request a refund of some or all of your... see more
- 1 Hour Ago
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Can you tell us what colours the lights are on your communications hub are and the frequency of flashing, each individually. Have you tried... see more
- 1 Hour Ago
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I'm currently on V3, having changed from V1 a couple of months early (no exit fee so you can change any time) Can't see why it should affect your... see more
- 2 Hours Ago
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@jacroberts It usually takes a few days for a Direct Debit to show on your account, but it will show as being applied on the date your Direct... see more
- 4 Hours Ago
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Evening @jacroberts I know what you mean. It can be frustrating. My DD was taken on the 1st and showed on my account this morning. Have you ever... see more
- 5 Hours Ago
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@jacroberts Hey, Great to hear from you. Sometimes especially over the weekend, it takes a few extra days for the amount to show on your account.... see more
- 5 Hours Ago
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Evening All, how is everyone? It's that time again to welcome new members, please join me in welcoming the following new members to the... see more
- 6 Hours Ago
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Money was taken from my bank account on 2nd August. It is now the 6th August and the amount has not been applied to my account. This is... see more
- 7 Hours Ago
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We have a smart meter. We have two electric vehicles. We moved to Eon Next Tariff and had an electric charging point installed. Eon are unable... see more
- 8 Hours Ago
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@meldrewreborn The privacy/security aspect is a minor byproduct for my usage but my primary use is to circumvent geographical restrictions on... see more
- 8 Hours Ago
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23replies
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Hi. I am currently on the older Next Drive Fixed tariff (v1 I presume) and it’s time to renew my tariff. When I go to sign up for Next Drive Fixed... see more
- 8 Hours Ago
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@meldrewreborn 🤞. Just the obvious old meter reading prior to removal and new meter reading before engineer leaves 😁. Wishing all best for the 12th... see more
- 9 Hours Ago
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Last night we did a complete shutdown of all the circuits. We switched each one back on for 30 mins and recorded the reading. Nothing untoward,... see more
- 10 Hours Ago
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@Mailman So Nord VPN tell you you're at risk and then sell you their VPN to combat said risks? I have the use of a VPN from Norton if I want it,... see more
- 10 Hours Ago
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Although I really didn't want or need smart metering I've decided to take the plunge and have booked an appointment for 12th August. Partly this is... see more
- 10 Hours Ago
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@TAYLOROY looking at tomato lifestyle.....6hrs at 5p...will fill my 15kwh storage battery 00.00 to 6.00.........then i could top the battery... see more
- 10 Hours Ago
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yes your right, I don’t look at it after midnight but I was hoping I could use it to monitor you cost as I’ve just got the solar system and I’m... see more
- 13 Hours Ago
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Agreed 👍, though in reality it will allow you to monitor real time cost of device usage during daytime hours (most people unlikely to look at their... see more
- 14 Hours Ago
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Ive down loaded Bright and I’m receiving live up to date data now, Ive adjusted the tariff to add the night rate and the costing are now correct, ... see more
- 15 Hours Ago
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The meter was fitted 5 years ago - not exactly EOn's fault it won't accept dual rate tariff information, but no reason to change as it's functioning... see more
- 15 Hours Ago
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That's ridiculous @geoffers that they are allowed to not fit or update to a dual rate meter. @Oversonneil If you do use the Bright app you can... see more
- 16 Hours Ago
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I'm going to start using my VPN more regularly from now on leaving it (Surfshark) to use a VPN server within the UK just to see what issues come up... see more
- 16 Hours Ago
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@Andy65 I'm not saying it's acceptable, just stating that it's the fact - and not necessarily the energy suppliers fault. In my case I'm on the... see more
- 17 Hours Ago
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Hi yes I have logged in and does show correct. Neil see more
- 17 Hours Ago
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@geoffers If you are saying, which you seem to be, that it is acceptable for a customer to be on a two rate tariff but their meter only ever displays... see more
- 17 Hours Ago
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@Andy65 - the rate stored on the meter is only for information purposes, not actually used for billing The "smart" aspect of smart meters (as in... see more
- 18 Hours Ago
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Hi @Oversonneil If it were me I'd be asking Customer Services why your meter is only showing a single rate. If, and it's a big if, they do... see more
- 18 Hours Ago
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Thank you Ill down load iBright now and try it. Neil see more
- 1 Day Ago
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