Community power.

Hello friends and welcome to the E.ON Next Community forum! This is a space for you to share your knowledge and get advice from each other; whether that's energy and energy solutions, cost saving tips or just fancy a chat. You'll find inspiration and support, you might even make a new friend or two along the way.
Register and join the forum conversation today.

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  1. Welcome, News & Updates

    Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next!
  2. Sustainable Future

    Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like.
  3. Help & Support

    Have a problem? Post here and a community member will be happy to help you.
  4. Get Involved

    A space for you to give us your feedback, start a conversation and for Community Comrades.
  • I'm out of here!
    Looking at my latest figures estimated annual usage (EAU) continues to be above my annualised advances (AA) nearly 2 years into flawlessly lifted... see more
  • I'm out of here!
    I've just emailed Customer Services with a request to change my Direct Debit to variable. There doesn't seem to be any way to do this on the app. ... see more
  • Smart meters installed- no in home display any more
    The installer was probably an independent contractor but was organised through the eonnext website. i am a bit fed up with this as I was kind of... see more
  • I'm out of here!
    Here's a graph of my rolling 12 month electricity consumption back to 2022. My latest EAC is 1748!!! see more
  • Smart meters installed- no in home display any more
    Hey, no worries. I have popped you a dm so I can look further into this for you. 😊 see more
  • Smart meters installed- no in home display any more
    Hi, yes it was installed by eon next. see more
  • Smart meters installed- no in home display any more
    @Tammer Heyy, I hope all is well? Was the smart meter installed by Eon Next? As they are normally provided on installation. We have a great... see more
  • Smart meters installed- no in home display any more
    @Tammer. It’s too soon to use bright. Demand an IHD and make a complaint that one wasn’t supplied upon installation. It’s very poor service by the... see more
  • I'm out of here!
    @Lee_EONNext Suppliers rely heavily on the industry EAC, which has many levels and uses, but it is the use in relation to the setting of... see more
  • Smart meters installed- no in home display any more
    Hi, I got the smart meters installed today but the installer said there are no IHD any more and just to use the website, Is this the new... see more
  • A great big E.ON Next community welcome!
    Sunday 10th November 2024 Hello to @tomlinbob @Nanny @MaryjoLaru @Ian71 @RobinsonsGang @davidgroocock welcome to our Eon Next Community! It's... see more
  • Exit Fees
    @Lee_EONNext Thank you. You’ve been really helpful. Think I’ll switch and keep an eye on rates over the coming months see more
  • Exit Fees
    @Nanny It's difficult for me to say yes switch or stay because If I was to cause you financial detriment, I would be mortified personally and in... see more
  • Exit Fees
    @Lee_EONNext I’ve attached my current tariff along with the 18mv4 see more
  • Exit Fees
    @Lee_EONNext thank you. From what I’m reading prices may go up January so im tempted to fix now through the winter then keep on prices see more
  • Exit Fees
    @Nanny Something to consider, the price cap. Obviously if the rates are lower then it makes sense, however when the next couple of price caps... see more
  • Exit Fees
    @WizzyWigg Thank you so much see more
  • Exit Fees
    @Lee_EONNext Thank you for your reply. It just seemed confusing how it was worded. I wasn’t sure if it meant exit fees if I swapped mid term to a... see more
  • Exit Fees
    Morning @Lee_EONNext Thanks for your update. I hope you don't mind me saying that the wording in the extra information section is a little confusing... see more
  • Exit Fees
    @Nanny Hey, I hope all is well? The exit fees only apply to external switches so supplier to supplier, if it was internally it would 100% say on... see more
  • I'm out of here!
    @meldrewreborn Morning, I've not had any updates on the last piece of information provided if i'm honest. I can see @DebF_EONNext has covered the... see more
  • I'm out of here!
    @molerat we see a very limited number of consumers unhappy with attempts to jack up their Direct Debits. Some of us fight back , but I can well... see more
  • App showing new then old usage graphs
    Evening @geoffers I think that after a week or so the app must get bored and when it does the graph display works fine. Except for the daily view. As... see more
  • New tariff
    Thank you that’s very helpful. see more
  • I'm out of here!
    My daughter had a payment review last month and the DD was put up to some silly amount but she had sufficient credit to put it back down again to the... see more
  • Exit Fees
    Thank you so much x see more
  • Can't lower direct debit
    Working fine in both browsers for me. Is your account in credit ? If not, or insufficient credit, you will not be able to reduce the DD amount and... see more