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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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A smart meter was installed earlier in the year and my hot water stopped working after installation. I never connected the issue and paid £170 for it... see more
- 12 Minutes Ago
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Wednesday 11th September Good Morning Community Members! I hope you're having a great week so far! I would just like to welcome our newest... see more
- 1 Hour Ago
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@Lee_EONNext i’m not sure whether this data squares up with that released by DENZ recently, but the source of the information in both cases must... see more
- 2 Hours Ago
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Did you know... 🤔E.ON Next has a 93.7% success rate for meters working in smart mode. That puts us among the best suppliers in the UK!! 🏆 Ofgem... see more
- 15 Hours Ago
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@retrotecchie I agree with your analysis. If a customer just assumes that everything is fine when there’s clear evidence to the contrary then... see more
- 16 Hours Ago
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@ryane Hey, first off apologies it's taken so long for one of us to reach out to you. Can I ask if you're still with us and has anyone in our... see more
- 17 Hours Ago
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I don't want to save the planet - I'm a businessman! Classic see more
- 18 Hours Ago
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Here is our first episode which went out on Monday 9th September! Our NEW mini series that will focus on empowering the younger generation... see more
- 20 Hours Ago
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Hi @Apocalypso How are you? 😊 Thank you for popping back and letting us know that you were able to get hold of someone. It's great to hear a... see more
- 21 Hours Ago
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Hello @Trianglify 👋 Sounds like you've had a bit of a journey with your smart meter but have been reaching out in the right places! I would love... see more
- 21 Hours Ago
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Hi @w87906965 I'm so sorry to hear that you've not had a call back from one of our energy specialists, I know how frustrating this can be for... see more
- 22 Hours Ago
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Hey @meldrewreborn 🙂 I've heard some snippets about you having your smart meter installed and can't wait to hear how this goes for you as I know... see more
- 22 Hours Ago
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Tuesday 10th September Good morning all 👋 Big (I won't say warm welcome as it's so cold here today!) community welcome to our latest community... see more
- 23 Hours Ago
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Hey @Nakatomi 🙂 I can see you've had some great advice so far! I know it can be confusing trying to choose the next deal. I would love to know... see more
- 23 Hours Ago
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@kevinp This seems to happen a lot - have a look at my earlier post which I suspect is the real reason. ... see more
- 1 Day Ago
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@Tommysgirl A fixed DD has to be reasonable. It can be entirely legitimate to ask for a DD to be increased, but it depends upon the facts. I’m... see more
- 1 Day Ago
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@meldrewreborn I pay by monthly variable DD, but my brother and sister- in law pay by fixed DD. They have quite a bit of credit built up but Eon... see more
- 1 Day Ago
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@Mailman Its the electricity that is still over estimate. My consumption is now fairly stable following the Freezer replacement saga , but the... see more
- 1 Day Ago
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I would have been tempted to agree to raising the DD ............ but only by thruppence. OR making a one-off payment of 36 pence 🤣 BTW... see more
- 1 Day Ago
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Both my British Gas and my EoN IHD have stopped working following a power cut. I have turned each off and waited for a vfew minutes and thurned them... see more
- 1 Day Ago
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@retrotecchie This was an invitation with menaces!!! In that it will be this or that, unless you get in touch. I thought I'd do it by email so... see more
- 1 Day Ago
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@meldrewreborn I would have just ignored it if it was simply an 'invitation' or even a suggestion! I have a neighbour who regularly invites me... see more
- 1 Day Ago
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I received an Email inviting me to pay an increased DD, or pay a one off amount and pay a different level of DD, but still an increase. This is my... see more
- 1 Day Ago
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Hello! As we edge a little bit closer into the colder months we just wanted to remind you of the different ways that can help. Did you know... see more
- 1 Day Ago
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@Jollypat Great to hear, please keep in touch and let us know if you ever need anything else. see more
- 1 Day Ago
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Good morning Community 👋 I hope we've all had a great weekend! Exciting start to the week as we welcome our newest members @yiyidong... see more
- 2 Days Ago
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All sorted thanks to you all see more
- 2 Days Ago
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@Jollypat Hey Did you get this sorted out? @Andy65 Is spot on! It will just be the communications preferences that need to be set back to... see more
- 2 Days Ago
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Good Afternoon Everyone I would like to welcome the following new members to the Community 🎉 @MargaretFrances @Gisela93 @arutganbaz... see more
- 2 Days Ago
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Hey @Sareidy welcome to the community 👋 Have you managed to talk to an Energy Specialist? How did you get on? 😀 see more
- 3 Days Ago
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Saturday 7th September Good Morning Community 👋 We have some more new members to welcome today, let say a huge welcome to : @Chloepb @Brenttum... see more
- 4 Days Ago
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@Sbaker68 @LeeOMara @CAWOLDFARM @Corrinef @MikeCymru77 @Malcolm22 @luciane @Jollypat @Lawson @Melv @alexedwards @Krdent @ivanrayner @harrylwd4 @Judi... see more
- 4 Days Ago
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Evening community 👋 Just to make you all aware there's some planned maintenance on Smart Pay As You Go: Sunday 8 September 2024 7am - 9am ... see more
- 4 Days Ago
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@HelenaP_EONNext Hi Yes the smart meter do now appear to be sending readings. I have contacted customer services on a few occasions however... see more
- 4 Days Ago
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@Andy65 Many thanks Andy, when I get a few hours to spare I'll give them a call!!! see more
- 4 Days Ago
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