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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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I like the idea of this tariff I wish my supplier had something similar but all they have is fix or don't lol but this seems like such a great... see more
- 1 Minute Ago
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@retrotecchie I agree we haven't always gotten it right first time but when we make mistakes we own them and we use that as a learning curve to... see more
- 4 Minutes Ago
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Afternoon Community! A little bit random but I need some tech advice. My son's new PC arrived yesterday he has been saving for what feels like an... see more
- 15 Minutes Ago
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The thing is we already pay enough to deliver the services we need - if only the authorities would spend it sensibly and not waste a significant... see more
- 44 Minutes Ago
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Hi @andrewtjb, It's been a while since this was raised, how did you get on with this? Did you get an answer from customer service? It's... see more
- 1 Hour Ago
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Hey @KeithD! I appreciate this was posted a while back. From looking at the usage section it does look like a stopped meter and this would need... see more
- 1 Hour Ago
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@Mailman But don't worry, the money is in safe hands. The Gumment have already introduced schemes that will increase the NHS wage bill by several... see more
- 1 Hour Ago
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Thanks Helena P see more
- 1 Hour Ago
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The increase to the the cap is used to pay for the NHS - along with the farmers, the OAPs etc etc 🤔 🤣 see more
- 1 Hour Ago
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Installation complete. Now I await the confirmation that they've switched my tariff. It can take 5 working days, apparently. The journey continues.... see more
- 1 Hour Ago
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@DebF_EONNext Considering that OFGEM berated E.On for their unacceptable treatment of 'vulnerable' prepay meter customers recently and the company... see more
- 1 Hour Ago
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@marcinfilas I'm glad you managed to get everything resolved at last 👍 Enjoy being warm again 😎 see more
- 2 Hours Ago
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Just a quick update. The engineer has swapped the smart meter for an old one. The one I had was known for issues, apparently. After almost 6 weeks, I... see more
- 2 Hours Ago
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@DebF_EONNext Amazing work 👏 see more
- 2 Hours Ago
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I'm so glad to hear that 😊 Out of interest did the energy specialist you spoke to give any indication as to why you were having trouble with it... see more
- 4 Hours Ago
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It's been sorted. see more
- 4 Hours Ago
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@DebF_EONNext Congratulations on your win. 🎉🥂 see more
- 4 Hours Ago
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Hey @Jonno1974 welcome to the community I'm Deb one of the senior coordinators on the community. This forum is primarily customer to customer so if... see more
- 4 Hours Ago
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Last week I advised I had a short term financial issue which would be sorted by next month. I was advised to cancel my direct debit and restart it. ... see more
- 5 Hours Ago
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We were recently nominated for the Collections and Vulnerability awards 2024 - Best Vulnerable Customer Support Initiative category for our fantastic... see more
- 5 Hours Ago
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@Prettyeyez I’m very sorry for any uncertainty around the eligibility criteria this year, I have raised all the feedback in this thread in regards to... see more
- 5 Hours Ago
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