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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@Poppy_EONNext As far as I recall no change to WHD affected pre payment customers specifically. The main group that used to qualify were those... see more
- 19 Minutes Ago
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it’s OFGEM that has the enforcement power - who I have little faith in! see more
- 33 Minutes Ago
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@meldrewreborn You honestly think anyone is going to take a blind bit of notice of anything Millipede has to say?! 🤣 see more
- 3 Hours Ago
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Hey @meldrewreborn, as the criteria for the warm home discount scheme changed, some people that were previously in the core group were no longer... see more
- 3 Hours Ago
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@meldrewreborn Over 3,000 complaints about back-billing made it all the way to the ombudsman in the year to September 2024. How many paid up... see more
- 4 Hours Ago
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**Please note this thread does come with a trigger warning - themes around eating disorders are discussed within this thread.** 24th Feb - 2nd March... see more
- 4 Hours Ago
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So Ed Miliband has written to OFGEM, and they in turn write to the big six energy companies pointing out that back billing was outlawed 7 years ago... see more
- 5 Hours Ago
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Morning Community! Just to make you all aware there's some maintenance on Smart Pay As You Go: Sunday 23rd February 2025 7am - 9am This means... see more
- 6 Hours Ago
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Having revised this thread again and looked at the pictures, I think a replacement meter and some adjustments to the box by a handy person would... see more
- 6 Hours Ago
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Good Morning Community 👋 We have some new members to welcome today, big hello to : @Ambarine @PeterTonks1947 @BA77 @Fae @maggiemag @dnelson... see more
- 7 Hours Ago
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Hi Helena, yes, Eon got in touch and arranged for an engineer to call 6th Dec 2023, and resolved the issue... gas readings started sending 7th Dec... see more
- 8 Hours Ago
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Hey @Hmgeldard 🙂 I appreciate this was posted a while ago! How did you get on with this? Was your meter exchanged? It would be great if you could... see more
- 1 Day Ago
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Hi @kino 👋, I hope you're well! Did you manage to get this issue resolved? 😄 see more
- 1 Day Ago
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@Poppy_EONNext What's the thinking behind the criteria for this scheme? Have these customers missed out in some way? And are there other... see more
- 1 Day Ago
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Hi Courtney - no, the direct debit just didn't happen. I called E-on and the chap I spoke to said for some reason it had been dropped from the DD... see more
- 1 Day Ago
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We are re-launching a campaign called the Warm Home Discount Extra! The scheme is for customers who have a prepayment meter (SPAYG &... see more
- 1 Day Ago
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Hi @Sallyjw1970 👋, I'm sorry to hear your direct debit hasn't come out, has it been taken now? 😊 see more
- 1 Day Ago
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Hey @pickwickGs & @Scuby 👋 I realise this is an older thread but I wanted to check in with you both to see if you were able to update the details... see more
- 1 Day Ago
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Thank you for getting back to me @HGJD 🙂 Oh no! That's not good. I am going to pop you a DM to get some details from you so I can look into this... see more
- 1 Day Ago
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Good Morning 😁 How is everyone today? We have lots of new members! So let's all give a warm welcome to @Bethtylman @Land @Robbin @Jane58 @Jeff1... see more
- 1 Day Ago
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Hey @Andy65 I just wanted to say thank you for coming back to the community and sharing this experience with us. I know this can't have been easy... see more
- 1 Day Ago
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Absolutely @Andy65! I completely agree that this wouldn't be something you would prioritise during that call. I appreciate you getting back to me... see more
- 1 Day Ago
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Much though retrotechie is regarded as an oracle the meter is an electric motor. Its rotation speed is determined by the phase and amplitude of the... see more
- 1 Day Ago
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