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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
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@WizzyWigg oooh they must have done an update ๐ณ Is there any option to opt out or update your preferences yet? I know there was chat the last time... see more
- 55 Minutes Ago
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Hey @needy welcome to the community ๐ thanks for taking the time to post ๐ has anyone you've spoken to so far given a reason why this can't be done... see more
- 1 Hour Ago
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Sorry to hear. Personally never had a problem but then again I'm not Phase 3. Take a look at this post:... see more
- 2 Hours Ago
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@WizzyWigg been through every published avenue and no joy, it's like talking to a brick wall see more
- 2 Hours Ago
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Afternoon @needy As this is primarily a customer to customer forum, the only phone numbers that anyone is privy to are found here: ... see more
- 3 Hours Ago
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Afternoon everyone I see it's back ๐ณ. โโโโโโโ The problem it found was not a problem, at least to me it wasn't. ๐ see more
- 4 Hours Ago
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Afternoon @ChrissieMags23 Try another email. It's worth looking at your Eon Next app and Bright. I actually downloaded the CSV file from the DCC as... see more
- 4 Hours Ago
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@WizzyWigg I did email customer services about this issue last year when it was the reverse situation to what I have now, but never got an answer... see more
- 5 Hours Ago
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Afternoon @ChrissieMags23 Sounds familiar. It's only really since January that I've had both my meters (the same as yours Ex Npower installed 2017)... see more
- 5 Hours Ago
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@geoffers given the above fairly recent smart meter activity and one days electricity data on the app that I have outlined to @WizzyWigg I donโt... see more
- 5 Hours Ago
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@WizzyWigg yes I have still got the same meters as I had last year when I had the reverse problem to what I have now. Problem switched on... see more
- 5 Hours Ago
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@ChrissieMags23 You had the reverse problem last year. Electric no gas.... see more
- 6 Hours Ago
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@Usedtoskate Just had an update literally as I was typing, it's being worked on by out IT department, at the moment we're unsure where the error... see more
- 6 Hours Ago
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@Usedtoskate Hey, first off welcome. I have actually had this a few times on my personal account, whenever I click log in - it seems to not do... see more
- 6 Hours Ago
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@ChrissieMags23 - If you're meter is visible when using the Citizen's Advice meter checker, I wonder if it could be something simple like a typo with... see more
- 6 Hours Ago
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Hello As always trying to talk to Eonnext to impossible. Can someone help me with a contact number that I can sort this out with as I need this... see more
- 7 Hours Ago
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Update:There's still time to head down to the Arndale Centre to meet some of our smart ๐ฆ energy specialists! We have been talking to lots of... see more
- 7 Hours Ago
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Good Morning Community! How are we all? Please join me in welcoming @Usedtoskate to the Community. I can see some activity from you already,... see more
- 7 Hours Ago
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Morning @ChrissieMags23 It might be worth downloading the Hildebrand Bright app just to see what usage info the DCC has. Strangely enough I had the... see more
- 7 Hours Ago
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My Eon Next App is not showing any data for my electricity usage and smart meter readings are not being taken for electricity either - I have to... see more
- 8 Hours Ago
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@rowedav Hey, It's great to hear from you ๐ The rates are linked to the Retail Price index, when that goes up the FIT Rates go up. We tend to find... see more
- 10 Hours Ago
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Evening @Lee_EONNext Thank you for the update. ๐ต It looks it might have been something to do with the accuracy of usage figures ๐ see more
- 21 Hours Ago
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I used my annual usage Kw figures from an older bill - not my most recent one and it allowed me to complete my sign up. see more
- 21 Hours Ago
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@WizzyWigg We've searched high and low, so far it's 2 accounts. It might just need human interaction on occasion, we are keeping an eye on this. If... see more
- 22 Hours Ago
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