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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@PipB 👍 - I'm by no means an expert, but this just seems the most logical answer to me. Hope you get a successful result see more
- 4 Minutes Ago
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I have old fashioned meters and always submit readings on the 1st and am billed to the last day of the month on those readings. Submitting on 30th... see more
- 1 Hour Ago
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Thank you for the speedy reply. We are a business. We have two meters and tbh as I was paying the one by DD, I had not noticed that EON had not... see more
- 1 Hour Ago
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@Mortimer Are you a domestic or a business customer? Why are you only getting 12 monthly bills? Are your meters smart or do you submit regular... see more
- 2 Hours Ago
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@geoffers Thanks for the help, have gone back to see what can be done :) see more
- 2 Hours Ago
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Hi, As an absolute idiot when it comes to electrics, I need some help. I have just had a 12 month bill for £12,500 from EON on a 3-phase supply. ... see more
- 2 Hours Ago
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Hello Community Members 😊 Happy Wednesday! We are half way through the week and the sun is still shining 🌞 We have had lots of new members... see more
- 2 Hours Ago
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@DebF_EONNext it’s ok, we have resolved the issue last night via your WhatsApp see more
- 3 Hours Ago
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Hi @Sean12, I'm very glad to hear you're still with us! Clearly there has been a bit of a mix up here. I wonder, were you the executor of your... see more
- 3 Hours Ago
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@Mailman Yes, that makes perfect sense thanks.👍 see more
- 3 Hours Ago
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Hi, just an update from the Energy Ombudsman about the back-billing rules as they see them. 1. If you are in credit they are really not for... see more
- 4 Hours Ago
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@Tommysgirl If you need to submit a manual, I'd also be inclined to submit such readings just AFTER midnight if possible (so that the date... see more
- 4 Hours Ago
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@pgcggray thank you for your comments. I have asked Eon for data and they have sent it to me. Like you say though it simply shows me the meter was... see more
- 4 Hours Ago
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@WizzyWigg Thanks for the reminder 👍. I haven't had an email from them about the July price reductions yet, so I'll be keeping a close eye on ... see more
- 4 Hours Ago
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Anyone with either old fashioned or non smart meters (including dumb smart meters) and on standard variable tariffs (Next Flex/Next Pledge), it's a... see more
- 4 Hours Ago
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4replies
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Thanks a lot for your replies, I think I have resolved the matter after a long live-chat. Apparently after paying my last bill in 2022 instead of... see more
- 4 Hours Ago
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I'm still awaiting a bill, based on a calculated average historical usage. Eon came up with an annual usage figure of 1301.85 Kwh. They worked out an... see more
- 20 Hours Ago
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@meldrewreborn Not a bad achievement. This will be a good post to link to when folks say they’re going to move elsewhere due to poor customer... see more
- 20 Hours Ago
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@Sean12 @Milly_EONNEXT Perhaps you’d like to send a DM to @Sean12 to get account details. Somewhere along the way Eon Next have lost the plot... see more
- 20 Hours Ago
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5replies
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@Sean12 Might be worth contacting customer service by any means listed under Contact Us in the purple box at the bottom of this page to put it to... see more
- 21 Hours Ago
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