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Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Afternoon @PaulS2024 . This is from HM Gov website. Principle 2: Once the IHD is confirmed as being missing or broken and cannot be repaired, a... see more
- 7 Minutes Ago
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As a matter of interest - do any of the companies offer a replacement IHD if you switch over to them? see more
- 2 Hours Ago
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and there we have it. I have no way to make EON prove that they are not sending updates to the meter. I have to trust their assurance. Well EON... see more
- 2 Hours Ago
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@retrotecchie I'm not so cynical as you on this one,, and would lean towards a temporary glitch rather than deliberate action. The supplier is... see more
- 21 Hours Ago
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@meldrewreborn I still say the EAC is a bit of a waste of space other than for the suppliers to set higher levels of DD than are possibly... see more
- 23 Hours Ago
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I can imagine that suppliers will be keen for the smart half hourly readings being continually fed into the EAC database if that means their half... see more
- 1 Day Ago
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I don't really understand why EOn thinks the IHD is faulty - it should communicate with the meter every 10 seconds and pick up all the information... see more
- 1 Day Ago
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I wonder how Eon will react to my request to prove that the meter is not getting a new tarrif update every day. For me, I think it is on them to... see more
- 1 Day Ago
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Best to contact customer service direct on this one using one of the methods in Contact Us in the purple section at the bottom of this page. see more
- 1 Day Ago
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@meldrewreborn agreed, I’ll be insisting they make the appropriate changes. No idea why grey claim not to be able to change it see more
- 1 Day Ago
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@JoeSoap, yes applied through the app online. To be honest I realised I hadn’t checked the details properly. The house was fully renovated 2 years... see more
- 1 Day Ago
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👍👍 I thought you would have the answer. 👍👍. 🌞 see more
- 1 Day Ago
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@WizzyWigg The ESME regulations state that for smart meters, the tariff has to be present on the meter, even if incorrect, (otherwise how would... see more
- 1 Day Ago
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@geoffers It's the early bird 🐦 that catches the worm 😂😂😂😂. If the tariff is stored in the meter it's certainly hidden in it's deepest... see more
- 1 Day Ago
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@clive1965 No you should not been referred to the forum for a resolution, but you’re welcome anyway. why is the address is wrong - how long has... see more
- 1 Day Ago
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Doh : Wizzy beat me to it 🤓 Found some information googling for "event code 8154" (not that it helps much 🤓) - different meter, but has common... see more
- 1 Day Ago
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@PaulS2024 That's a shame. 😞. Doing a quick search I think that code is just your IHD communicating. The searches keep coming up with "Immediate HAN... see more
- 1 Day Ago
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