-
Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
-
Our house used to be 2 small cottages, so we have 2 meters. Both cottages are heated by ASHPs. We have a small electric car. We don't use fossil... see more
- 15 Minutes Ago
-
0replies
-
0thumbs up
-
0views
-
I think you'll need to call them @Jollypat as it's clearly something they've done and as customers we're limited to what we can change. From what you... see more
- 33 Minutes Ago
-
3replies
-
0thumbs up
-
216views
-
The meter numbers and MPAN's seem to match up and are the same in Bright. I'll update again if EON end up having any luck fixing their back end... see more
- 41 Minutes Ago
-
19replies
-
0thumbs up
-
3990views
-
@Snoop One thing worth doing. Have a look at your account and see what meter serial numbers they have associated with your account. Look at... see more
- 1 Hour Ago
-
19replies
-
0thumbs up
-
3990views
-
So actually all LEDs on the communication unit are flashing once every seconds except the mesh one. And I’ve noticed that I can get full 30 minutely... see more
- 2 Hours Ago
-
19replies
-
0thumbs up
-
3990views
-
Hi Andy, have done all that but it is bills and also about my FIT Account also, only recently started happening. I have just started a new Tarrif so... see more
- 2 Hours Ago
-
3replies
-
0thumbs up
-
216views
-
Hi @Jollypat Is it just marketing information you are receiving by post or is it bills as well? There are limited settings you can change for... see more
- 5 Hours Ago
-
3replies
-
0thumbs up
-
216views
-
Hi @neilmorgan. I don't know if you ever resolved this but my IHD is exactly the same as yours and my smart meter was installed by EON. When my... see more
- 14 Hours Ago
-
38replies
-
0thumbs up
-
34969views
-
@Malcolm22 Hey Thank you for reaching out, Just for clarification, we have Offices in the UK and South Africa. You could speak to anyone from... see more
- 15 Hours Ago
-
4replies
-
0thumbs up
-
617views
-
@Malcolm22 there are people overseas particularly I think on WhatsApp and similar digital platforms. Not aware of Eon Next hiding anything, who I... see more
- 17 Hours Ago
-
4replies
-
2thumbs up
-
617views
-
@Kal Hey I have responded to your DM however just thought I would also direct you here to this thread... see more
- 17 Hours Ago
-
5replies
-
0thumbs up
-
1595views
-
My 5-terminal smart meter was fitted yesterday and seems to be working fine. I can't be sure the night circuit was energised for the whole 7 hours as... see more
- 17 Hours Ago
-
8replies
-
0thumbs up
-
10048views
-
@piggles73 Oh that's great! I worked with Russel for many years, he was the king of finding lost application forms. Let me know if you need... see more
- 18 Hours Ago
-
5replies
-
0thumbs up
-
2998views
-
@Tommysgirl Thank you for sharing, that looks lovely. I'll have to give it a go and report back how it is 🍰 see more
- 19 Hours Ago
-
2replies
-
1thumbs up
-
451views
-
@meldrewreborn Thank you for your reply. I was not asking for her full postal address, . I thought that Eon only had Uk based customer service but... see more
- 20 Hours Ago
-
4replies
-
0thumbs up
-
617views
-
Hi Lee Thank you...have spoken to Russell in the FIT Team and got clarification. Appreciate your time see more
- 22 Hours Ago
-
5replies
-
1thumbs up
-
2998views
-
@piggles73 Replacing the System and adding an extension are a little different, this is why you could be receiving conflicting information. Now in... see more
- 22 Hours Ago
-
5replies
-
0thumbs up
-
2998views
-
@andrewtjb Welcome to the Community! 😊 As you've advised you had previous issues with your smart meters sending readings, was this issue resolved?... see more
- 22 Hours Ago
-
4replies
-
0thumbs up
-
3200views
-
I have been a customer now for several years and always recieved my information paperlessly, however, I have recently started recieving information... see more
- 22 Hours Ago
-
3replies
-
0thumbs up
-
216views
-
@Malcolm22 if energy assistants work from home then their location is indeed irrelevant. Expertise will inevitably vary despite all being... see more
- 22 Hours Ago
-
4replies
-
3thumbs up
-
617views
-
@Pete JH I’m certain that your situation is far from unique. The actual commencement time of off-peak power is a critical piece of information... see more
- 22 Hours Ago
-
1replies
-
0thumbs up
-
283views
-
Hi all, I've been reading some threads on here and have been impressed with level of feedback given so hope I can get the same 😁 I have a... see more
- 23 Hours Ago
-
0replies
-
0thumbs up
-
140views
-
This is a possible overcharging warning for people with a smart meter and Economy 7. Sometime ago I found my that the actual switching of the... see more
- 23 Hours Ago
-
1replies
-
0thumbs up
-
283views
-
Hi. Does anyone know where the customer service teams are based. I just had a conversation with a lady who was not very helpful and when I asked her... see more
- 1 Day Ago
-
4replies
-
0thumbs up
-
617views
-
@retrotecchie Thanks for the very clear reply. Its only by going through this process and needing to try to advise 3 close neighbours who... see more
- 1 Day Ago
-
14replies
-
0thumbs up
-
8909views
-
Further update re appointment on 03/09/24 - so technician was due on this date between 12 - 4pm and he came at 1:30ish. His name was Jamie and he was... see more
- 1 Day Ago
-
14replies
-
0thumbs up
-
19731views
-
@Connor_EONNext I learnt to bake from my mum and my Nanna, so use all the traditional old-fashioned ingredients and methods. I like baking pies... see more
- 1 Day Ago
-
2replies
-
1thumbs up
-
451views
No More Results
No Recent Activity
![](images/misc/progress3.gif)