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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@bmfield It looks like a communication failure between your Smart Metes and Eon Nexts servers. Don't worry, you are not the only customer this... see more
- 39 Minutes Ago
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Evening @bmfield The best thing to do is take a reading from your meters and submit them via either your online account or app. That will trigger... see more
- 53 Minutes Ago
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Hi I've logged into the website tonight to look at tariffs, but it seems there's been no meter readings from my Electricity & Gas Smart meters for... see more
- 1 Hour Ago
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Never found any app that gives you exactly what you would like or want. With respect to energy usage, first principles are best. Eyes, brain, and... see more
- 3 Hours Ago
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I don't see why my "tone" has anything to do with it - I'm just trying to be helpful in explaining my experience with this supplier, and other... see more
- 7 Hours Ago
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1. Your tone isn't appreciated, I'm providing feedback based on experience from other suppliers. 2. Because the gas is set to half hourly... see more
- 7 Hours Ago
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Don't see why you would expect this - I'm on TOU for electricity EV tariff so the meter reading section for electricity says However the gas... see more
- 7 Hours Ago
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When I joined EOn from BG & applied for an EV tariff I didn't bother talking to any cust. service people (they don't seem to know what they're... see more
- 8 Hours Ago
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@Thewookiewon Checked with my app - as I am not on a TOU (Time of Use) electricity tariff my last meter reads were both taken on 1st July and... see more
- 10 Hours Ago
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@Prettyeyez Having a smart meter will give you slightly more choice on available tariffs. Whether there are savings will depend more on usage, kWh.... see more
- 10 Hours Ago
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Good afternoon Community 👋 We have some new members with us 😀 A big welcome to @reyuthilk @Pippit12 @RUSDrusill @Newtonslot @PeteHanes @Fitzgerald... see more
- 10 Hours Ago
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Hi All, I'm not on a smart meter as personally I just do not trust them. EON have mentioned that I'm entitled to a FREE smart meter and have... see more
- 11 Hours Ago
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@geoffers thank you for this information. I'll make contact with customer services to find a way forward if possible. see more
- 12 Hours Ago
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@plaza I've been on the EV tariff for over a year, and my L&G E470 type 5424 is set up as a single rate meter and I've been told by customer services... see more
- 13 Hours Ago
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I completely get that, but I do belive the gas meter reading area should reflect the same message as the electric meter then. "you don't need to... see more
- 14 Hours Ago
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Hoping someone can help and perhaps copy in an E.ON Next representative to assist in resolving an account issue. What is a typical duration for... see more
- 15 Hours Ago
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@Thewookiewon The usage per 30 min is not the same as the Meter read. Put it another way, if you were to add up all the 30 min usage data over... see more
- 23 Hours Ago
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Hello, My gas meter is set to half hourly and I can see the usage fine in the app but when I check in the meter read section it says nothing seen... see more
- 1 Day Ago
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Good Morning Community Team 🌞 It's a new day which means lots of new members 😊 Lets give them a big warm welcome! @roslaverae @Robupnorth... see more
- 1 Day Ago
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