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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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@Skylardawn321 Hi 👋 The 'Call Help' error message is usually associated with prepayment meters due to the emergency credit usage and will require... see more
- 8 Hours Ago
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well thanks for the education on mpan numbers, that will help with trying to sort my issue with bills they can just bill on the off peak rate as it... see more
- 10 Hours Ago
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well let's see where eonext go next, as they have replaced my meter, becuase last meter was not changing time for bst, they said, i was just trying... see more
- 10 Hours Ago
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@raregerry A 2R version of the tariff uses an existing dual rate, or Economy 7 meter which has preset time periods which are specific to your DNO... see more
- 10 Hours Ago
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Next Drive Fixed V3 2R but timeing were given to me by customer service, and reflect the actual timing i see, very confusing when website says one... see more
- 12 Hours Ago
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why is so hard for the meter/ihd to show one rate during day time usage and then change to night rate at the correct time, etc ? this is not that... see more
- 12 Hours Ago
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Think this depends on your exact tariff. if you are on Next Drive V1/2/3 2R - note the ‘2R’ at the end, then it uses your meter rates which are... see more
- 12 Hours Ago
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2 years later still cannot get it right? eve the timing's advertised do not match, i have told the below The timings are: Peak - 07:30 am... see more
- 12 Hours Ago
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57replies
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ref charging times for drive tarriff i have told by eon next that there are actual time's, i have asked the quistion why does this differ from thier... see more
- 12 Hours Ago
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@WizzyWigg I have sent an email as cannot phone tomorrow see more
- 12 Hours Ago
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Thank you Lee. Good work 👍 see more
- 13 Hours Ago
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Afternoon @Dilcia Best thing to do is contact Customer Services first thing tomorrow. Ways to do so can be found here: https://eonnext.com/contact... see more
- 15 Hours Ago
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@Skylardawn321 I doubt that it’s a safety issue, so call them tomorrow AM. see more
- 15 Hours Ago
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@Deb333 Ive got it, I've booked what you also requested. The credit should be added 4 weeks after install, if it's not pop me a DM and I will make... see more
- 15 Hours Ago
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My bill I have just received today as an email shows gas only. I read up how to read the meter and was told as it's a smart meter to press the blue... see more
- 16 Hours Ago
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I want to know if it is safe to use if your meter is saying call help I have tried to call but they say it’s not an emergency see more
- 17 Hours Ago
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Good Morning Everyone Just popping here to say hello to our new members, join me in giving them all a very warm welcome. @Skylardawn321... see more
- 17 Hours Ago
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Oh right yes raise a complaint and then after 8 weeks take it to the ombubudsman. Thanks Yes will do that. I have been on the email and phone... see more
- 20 Hours Ago
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No worries. They'll just shake Ed Millipede's magic money tree. That is to say, raise the standing charges to cover the costs. see more
- 1 Day Ago
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105replies
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@meldrewreborn Port Talbot? Radcliffe on Soar? see more
- 1 Day Ago
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105replies
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